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BT refunds ???
RIPPEDOFFBYBT
Posts: 1 Newbie
Does anyone know how to get a refund from BT. I have had not broadband for two years written several letters to BT have many reference numbers and have telephoned over 100 times. The BT engineer that eventually called after 18 months confirmed to me the fault was on the BT system. They owe me over £350 (for a service I have paid for and not received) and refuse to enter a dialogue for a refund. I have contacted the regulator but as BT won't give me a final position in writing they say they cannot do anything. Any ideas??
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Comments
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Hi RIPPEDOFFBYBT,
I'd like to take a look at this for you. Can you drop me an email with your details? Contact info in my profile.
Cheers
David“Official Company Representative
I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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