Stuck pixel on brand new Note 4

horsepills · 8 January 2015 at 5:42PM

I picked up a new Galaxy Note 4 on a new monthly contract from Carphone Warehouse yesterday - but as soon as I switched it on I noticed one bright green "stuck" pixel on the bottom-right of the screen.

I thought I'd try and put up with it, but it's very distracting - especially when watching YouTube or iPlayer content.

Should I take it back? Do you think CW will exchange it??

Swipe · 8 January 2015 at 6:16PM

I'd definitely take it back and insist that it is exchanged

Collabora · 8 January 2015 at 7:18PM

Yes return it for an exchange

DCFC79 · 8 January 2015 at 7:20PM

Yes definitely take it back for an exchange.

mrochester · 8 January 2015 at 10:14PM

Shouldn't have bought a Samsung.

horsepills · 8 January 2015 at 10:45PM

mrochester wrote: »

Shouldn't have bought a Samsung.

I've had Samsungs for the last few years (since I ditched my overpriced/underwhelming iPhone 4s), and I like them.

GJ_WRX · 9 January 2015 at 12:43AM

Def take it back.

I bought an LG G3 from their eBay store last week which had a line of dead pixels, I was going to keep it as the phone was cheap but the next day the screen went completely. I told them and the arranged for it to be returned straight away.

Swipe · 9 January 2015 at 5:51PM

So OP, did you take it back?

Stuck pixel on brand new Note 4

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