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MSE News: TalkTalk to take over Tesco broadband and home phone customers

"Tesco broadband and homephone customers will be moved to TalkTalk over the coming months, while it now owns Blinkbox ..."
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TalkTalk to take over Tesco broadband and home phone customers

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Comments

  • I've already received my email from Blinkbox telling me they're now part of the TalkTalk family... and a reasonable FAQ. Apparently they're going to continue with the Clubcard points, but I can't see that lasting long term.

    It'd be really good if they maintain the ability to download purchases - it's the one feature that sets them apart from other providers as they're almost all identical on price.
  • their info page says if you move away, cancel charges still apply? isn't a change of ISP a major change to a contract, allowing opt outs?
    Long time away from MSE, been dealing real life stuff..
    Sometimes seen lurking on the compers forum :-)
  • Ectophile
    Ectophile Posts: 8,128 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    their info page says if you move away, cancel charges still apply? isn't a change of ISP a major change to a contract, allowing opt outs?

    Only if they change the contract. If the service remains exactly the same, and at the same price, then nothing has changed except the name.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    If they don't give the free broadband which is the perk for Tesco bank customers, I will term. Mind you would never have talktalk, as when used to work for bt anovo they were crap
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    I wonder if they will sell Tesco mobile, was going to upgrade tom
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • robin58
    robin58 Posts: 2,802 Forumite
    chanz4 wrote: »
    I wonder if they will sell Tesco mobile, was going to upgrade tom

    Unlike a fixed price for a broadband service, Tesco can make more money out of the telephone service as people tend to chat longer on a mobile, hence more income.
    The more I live, the more I learn.
    The more I learn, the more I grow.
    The more I grow, the more I see.
    The more I see, the more I know.
    The more I know, the more I see,
    How little I know.!! ;)
  • Gordon_Hose
    Gordon_Hose Posts: 6,259 Forumite
    Debt-free and Proud!
    I've read they are remaining committed to Tesco Mobile. Probably one of the only things that is making them money currently.
  • I am wondering what will happen to the bought copies of movies on blinkbox if they ever decide to close it down
  • jon81uk
    jon81uk Posts: 3,906 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I've already received my email from Blinkbox telling me they're now part of the TalkTalk family... and a reasonable FAQ. Apparently they're going to continue with the Clubcard points, but I can't see that lasting long term.

    It'd be really good if they maintain the ability to download purchases - it's the one feature that sets them apart from other providers as they're almost all identical on price.

    iTunes is probably the only other major one where the focus is on downloadable copies rather than streaming.
  • cw18
    cw18 Posts: 8,630 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    chanz4 wrote: »
    I wonder if they will sell Tesco mobile, was going to upgrade tom
    I've read they are remaining committed to Tesco Mobile. Probably one of the only things that is making them money currently.
    Bit torn on this one.

    I have a Tesco Mobile contract, which I'm tied to until March 2016. I'm actually having problems with major time lag on text messages between my OH and myself every couple of weeks (no-one else - need to check if he's the only person I text regularly on the network he uses), and I know it's not the handset (second suggestion from Tesco - after they put all the blame onto his network/handset and said the solution would be for him to request a replacement SIM) as I've been with them almost 3 years and changed handset (totally different make which also required a SIM change) almost a year ago. So in some respects I'd like to get away from the Tesco/O2 network to see if that solves the problem,

    But I have my home phone and broadband with TalkTalk, and (whilst rarely having had a problem in the 7 years I've been with them) have intentionally kept my mobile with a different provider so that the chances of losing everything at once is as small as possible..

    Not sure who Tesco would sell their mobile network out to though, given they piggy-back on O2?
    Cheryl
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