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How do I escalate an Ebay refund?
Comments
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I think this is yet another ebay bug - because I had exactly the same problem as the OP. The case gets stuck at "ask the seller for a postage label", there's no way to escalate it or do anything. The only button you can press is "contact seller for a postage label". I didn't find a fix, fortunately my seller refunded me without sending the item back.0
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Thank you so much for your help and advice.
I phoned Ebay today. I was really nervous and got myself confused... couldn't remember dates or amounts, but they were fantastic. ( I had everything written down before I phoned but couldn't remember where I put it!)
They have refunded all my money!
I am so delighted.
I have been selling on Ebay for the past 7 years- only things that we don't need anymore- and have not had to deal with anyone quite so difficult before. Had he been smarter I may well have crumbled and settled for a partial refund....
Thank you so much.. I'm really chuffed
dx0 -
Really glad to see you got it sorted.0
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