IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Parking Charge Notice

Options
Hi, I have received a parking charge notice in the post from parking eye for £100 or £60 if paid with 28 days which I am going to appeal. Am I right that this letter should of been received within 14 days of the alleged offence? I received my letter 27th Dec, date of event was 11th Dec and the letter was dated 20th Dec but posted after this date and I have written proof from the courier company used. Can I use this for an appeal and is there a template letter anywhere as I cannot seem to find one for this?

Any help/advice would be appreciated.
«1

Comments

  • bazster
    bazster Posts: 7,436 Forumite
    1,000 Posts Combo Breaker
    ParkingEye used a courier company to send a Notice to Keeper???

    Presumably, this being ParkingEye, there was no windscreen ticket, in which case you are correct: your letter would've needed to be received by Christmas Day. Ordinarily the law would presume a letter posted on 20th December was received by 24th December, but if you have actual proof of delivery on 27th then yes, that is proof that they failed to comply with POFA 2012 Schedule 4 and therefore cannot hold the vehicle keeper liable, only the driver (and you, of course, are not going to tell them who that was).

    You don't need an appeal template for this one specific point, just read the Newbies thread, grab a template, and add in the point about the dates.
    Je suis Charlie.
  • Hi, thats great thanks for the reply.

    ParkingEye used Whistl and I contacted these with the barcode reference on the envelope and they emailed me back with the date they collected the letter from them, the date they sorted the letter at their depot and the date it was delivered to me.

    Thanks again
  • bazster
    bazster Posts: 7,436 Forumite
    1,000 Posts Combo Breaker
    I have to say this sounds like a massive own-goal by ParkingEye if they are now using a delivery service which will provide the recipient with proof of when delivered!
    Je suis Charlie.
  • Also a bit daft of them taking so long to even generate the NtK where 14 days from the parking event is right in the middle of the Christmas holidays. Don't forget that all this means is that they cannot use PoFA and keeper liability. You still have to go through the whole appeal rigmarole. Just don't say who the driver was at any point.
  • Fruitcake
    Fruitcake Posts: 59,462 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    bazster wrote: »
    I have to say this sounds like a massive own-goal by ParkingEye if they are now using a delivery service which will provide the recipient with proof of when delivered!


    Or proof that it was never delivered?
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • bazster
    bazster Posts: 7,436 Forumite
    1,000 Posts Combo Breaker
    Also a bit daft of them taking so long to even generate the NtK where 14 days from the parking event is right in the middle of the Christmas holidays. Don't forget that all this means is that they cannot use PoFA and keeper liability. You still have to go through the whole appeal rigmarole. Just don't say who the driver was at any point.

    Notice that the 20th (when the NtK was dated) was a Saturday? Methinks they may be under some pressure at Chorley Towers.
    Je suis Charlie.
  • bazster
    bazster Posts: 7,436 Forumite
    1,000 Posts Combo Breaker
    Fruitcake wrote: »
    Or proof that it was never delivered?

    Indeed, that too!
    Je suis Charlie.
  • Coupon-mad
    Coupon-mad Posts: 151,289 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Hi, I have received a parking charge notice in the post from parking eye for £100 or £60 if paid with 28 days which I am going to appeal. Am I right that this letter should of been received within 14 days of the alleged offence? I received my letter 27th Dec, date of event was 11th Dec and the letter was dated 20th Dec but posted after this date and I have written proof from the courier company used. Can I use this for an appeal and is there a template letter anywhere as I cannot seem to find one for this?

    Any help/advice would be appreciated.
    Use the first appeal in the NEWBIES thread but cut out some of my waffle as it won't fit in the PE appeals box online otherwise! You will see that the template already makes the point that the NTK isn't compliant with the POFA 2012 (they never are) so that covers this point.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • That's great, thank you for all your advice/help. I am going to do the appeal now online. Just to confirm, do I only need to put in the parts about the letter being received outside of the 14 days or do I need to include any other points?

    Regards
  • Fruitcake
    Fruitcake Posts: 59,462 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    That's great, thank you for all your advice/help. I am going to do the appeal now online. Just to confirm, do I only need to put in the parts about the letter being received outside of the 14 days or do I need to include any other points?

    Regards


    You use every appeal point. You will only win on one, no GPEOL.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.