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Five Guys - VAT issue (Solved!)
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marliepanda wrote: »Looks like every receipt I have ever seen...
Think your maths needs a bit of work Cornucopia
In my defence, a normal UK receipt doesn't look like that. The subtotal would always be the total paid for goods - before vouchers etc.
In my defence #2, I can't believe I paid £12 for a burger, fries and a drink in a place that runs much like McD or BK.Definitely want to try one of these burgers though. Heard great things!0 -
The receipt does looks a bit odd in so much as it does say "Subtotal", not "Net". I'd expect "Subtotal" to be the total of the things above it, which actually equals £12.
I guess what is important though is that the actual gross amount = the menu price, and if you were a business trying to reclaim VAT the VAT breakdown is accurate and the VAT number shown.0 -
You should complain about your taste buds if you think this crap is good. They might have been good once but now are little better than a slow McDonalds.
100% Hype, 0% Taste.0 -
I think the problem is that the price on the menu boards was not £12.
The OP thought they were paying the menu price but paid £12 as vat was added on later.
Nope, £6.75, £2.75 and £2.50 are the prices on the menu.
Amazing burgers, and a phenomenal range of soft drinks though!!!Accept your past without regret, handle your present with confidence and face your future without fear0 -
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Hmm I want a Five Guys now! I agree it's a lot of money for burger and fries, but the portion sizes are a fair bit larger and the range of soft drinks is amazing, plus it's unlimited refills. Burger King is only a few quid cheaper and much more bland!0
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To close this off, I was contacted by the Manager.
He sent me a standard email that describes their approach to VAT in detail. Which is fine, but does tend to suggest they get a lot of complaints about it.
I told him that that was because of the odd layout of their receipt. Let's hope they fix it now.
Only thing... no vouchers.
I would need about a 30% discount to go back there.0 -
Cornucopia wrote: »To close this off, I was contacted by the Manager.
He sent me a standard email that describes their approach to VAT in detail. Which is fine, but does tend to suggest they get a lot of complaints about it.
I told him that that was because of the odd layout of their receipt. Let's hope they fix it now.
Only thing... no vouchers.
I would need about a 30% discount to go back there.
Does suggest they used their US EPOS system with minimal effort to adjust for UK market if they have a template email to explain their counterintuitive system!0 -
Cornucopia wrote: »To close this off, I was contacted by the Manager.
He sent me a standard email that describes their approach to VAT in detail. Which is fine, but does tend to suggest they get a lot of complaints about it.
I told him that that was because of the odd layout of their receipt. Let's hope they fix it now.
Only thing... no vouchers.
I would need about a 30% discount to go back there.The trouble with the world is that the stupid are cocksure and the intelligent are full of doubt.Bertrand Russell0 -
Companies often send vouchers when you contact them.
And because its so expensive it's probably the only way I'd go back there. It's a weird place - not fancy enough for a special occasion, too expensive for every day.0
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