We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
How long is reasonable to wait for item?
Charliezoo
Posts: 1,732 Forumite
On 20th Dec I bought an item on eBay that was supposed to be couriered to me. The item was originally collection only but I contacted the buyer and they were happy to organise and send it through My Hermes if I paid the costs. She said she would let me know when the item had been picked up but I haven't heard anything since. I messaged her yesterday morning but haven't had a reply.
I'm sure they've been tied up with Xmas but would appreciate being kept informed as it's an item I need (or should I say needed) quite urgently. Is sending a message once a day until I receive a reply considered too much?
I'm sure they've been tied up with Xmas but would appreciate being kept informed as it's an item I need (or should I say needed) quite urgently. Is sending a message once a day until I receive a reply considered too much?
0
Comments
-
Get their phone number and call.Charliezoo wrote: »On 20th Dec I bought an item on eBay that was supposed to be couriered to me. The item was originally collection only but I contacted the buyer and they were happy to organise and send it through My Hermes if I paid the costs. She said she would let me know when the item had been picked up but I haven't heard anything since. I messaged her yesterday morning but haven't had a reply.
I'm sure they've been tied up with Xmas but would appreciate being kept informed as it's an item I need (or should I say needed) quite urgently. Is sending a message once a day until I receive a reply considered too much?
There are several reasons for no replies, so not quite worth panicking yet given the holidays..0 -
Hopefully it wasn't being sent by Citylink!
It is still early for many couriers to have delivered, but I would have expected the seller to at least confirm item was sent and possibly send you the tracking number as well. I agree with the above- phone them.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Did it turn up eventually?0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.4K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.5K Work, Benefits & Business
- 602.8K Mortgages, Homes & Bills
- 178K Life & Family
- 260.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards