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Mobile Internet Charges

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I was given a Nokia Lumia 530 as a gift. I was shocked to see texts coming through with the internet charges I had used by just putting in the sim card and setting the phone up. Total £50. Why was I not told that there would be these charges?

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Your network contract or PAYG sim has charges for mobile data depending upon what product .
    You are asking where the data charges come from??.
    Usual for this same question is that you have mobile data switched on and have downloaded updates/ apps .
    But even so £50 is a lot but as we have no information on what your network product is its impossible to reply .

    Who where you expecting to tell you that the internet is chargeable .
  • I am with 3. I am on contract but as my old phone did have apps etc I did not bother to have internet included in it. I would have thought that the staff in the 3 shop would have explained everything to us. We are not all young wizz kids.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Dont need to be young to read the instructions and know what you are buying .Many users on here are elderly.
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    JJ_Egan wrote: »
    Dont need to be young to read the instructions and know what you are buying .Many users on here are elderly.

    A bit harsh I think.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 30 December 2014 at 9:56PM
    JJ_Egan wrote: »
    Dont need to be young to read the instructions and know what you are buying .
    Here you are: Nokia Lumia 530 User Guide

    What have the OP missed in the instructions?
    Also, it was a gift, not a purchase.
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