Getting rid of all the ads on a new pc

emerald21

wiogs wrote: »

http://windows.microsoft.com/en-GB/windows-8/restore-refresh-reset-pc

best to start again

It's doing a system restore at the moment, don't know if that will be enough. If it is what should I do next please download avast, malware bytes or what

I_have_spoken

PCs don't get malware by magic, you need to visit pr0n sites and/or be fooled into downloading malware apps for 'free' streaming football and the like.

For 99% of peeps, Microsoft Security Essentials will be fine. Norton, McAfee and the like are often more trouble than they are worth so run the Windows decr*pifier to remove the 30-day versions of the s/w that comes with a new PC.

Add the Easylist tracking protection to IE to limit adverts - http://ie.microsoft.com/testdrive/Browser/TrackingProtectionLists/ and click on 'Add TPL' for Easy List

wiogs

emerald21 wrote: »

It's doing a system restore at the moment, don't know if that will be enough. If it is what should I do next please download avast, malware bytes or what

How has the restore gone?

emerald21

wiogs wrote: »

How has the restore gone?

Hi it went ok .then I downloaded avast but it wouldn't get rid of two things it said weren t much good. I've downloaded cc cleaner. Do I need to get rid of the norton 30 day security now I have the avast ?

wiogs

emerald21 wrote: »

Hi it went ok .then I downloaded avast but it wouldn't get rid of two things it said weren t much good. I've downloaded cc cleaner. Do I need to get rid of the norton 30 day security now I have the avast ?

I would recommend removing Norton.

You shouldn't try and run two anti virus programmes on the same machine.

Have you used the malwarebytes link again?

What does the bit in bold mean?

emerald21

wiogs wrote: »

I would recommend removing Norton.

You shouldn't try and run two anti virus programmes on the same machine.

Have you used the malwarebytes link again?

What does the bit in bold mean?

I went to control panel and uninstall and norton wasn t there . No bit ill try it now.

emerald21

emerald21 wrote: »

I went to control panel and uninstall and norton wasn t there . No bit ill try it now.

I've done the malware one now from the pc so that's good lol.

Anything else I need to do please

wiogs

Did the malware come up with anything?

Removed Norton, run avast and Ccleaner?

emerald21

wiogs wrote: »

Did the malware come up with anything?

Removed Norton, run avast and Ccleaner?

The malware popped up with one thing that it had blocked but no mention of norton.

Now the flaming media player keeps stopping so he can't watch clips of his grandchildren. I presume it's already installed on the pc is it ? Could there be something blocking it and stopping it from working Thanks

emerald21

Can anyone with this pc please tell me what app they use to listen to short clips or music please because windows media player keeps stopping. Thanks