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How is Plusnet for broadband and landline in NI? (Totally dissatisfied with EE).

Broadband_changer
Posts: 2 Newbie
Having dreadful lack of service with EE as a new customer. Considering Plusnet or BT but would appreciate feedback before I sign up in light of unsuccessful EE MSE deal. (I signed up online for MSE EE broadband and landline deal on 26 Nov. and am STILL waiting for service, which was supposed to be live in 10 days. I tried calling the 'helpline', which cut me off twice when I selected new customer broadband help option. I emailed two separate EE email addresses and both emails were returned as undeliverable. I have sent two cancellation letters (the last one 'signed for') but have had no communication from EE, except a text today to say my service will be activated on 5 Jan. I havent received the router and don't want anything to do with these gangsters EVER. Incidentally, EE had set up a direct debit on my account when I called my bank 2 weeks ago. When I Googled, I discovered many, many complaint template downloads specifically for EE).
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Comments
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Slight problem, you are past the 14 day cooling off period. So any cancellation with EE would mean you have to pay the remainder of your contract (your monthly charge x the number months remaining on you contract).0
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