Passenger rights Flybe UK flight?

bery_451

I reserved a flight next Monday to Scotland and like to know if there were any delays or cancellations to my flight then what are my rights to get a full refund or full refund and extra compensation with Flybe?


If there is rights then what procedure I must go through at the airport that will aid my claim?


Also if I received short notice or something that is out of my control on the day of the flight meaning I wont be able to travel that day then do I have a right to ask for a refund? Can anyone share their experience with Flybe and their refund policy.

DTDfanBoy

There is an entire board devoted to flight compensation

http://forums.moneysavingexpert.com/forumdisplay.php?f=251

If something stops you from making the flight you won't be able to request a refund from Flybe, they may allow you to change to another flight for more money if you ask in advance.

If you have comprehensive travel insurance you should be able to get a refund less any excess.

bagand96

Sounds like someone has a flight booked they no longer want?

bery_451

Its a one way £60 flight.

jpsartre

bery_451 wrote: »

Its a one way £60 flight.

It's the ticket conditions, not the price, that matters, although at that price I'm guessing it's a fairly non-flexible ticket that doesn't allow for refunds.

bery_451

I remember during the flybe checkout process there's was optional insurance.


Is it to late to add the insurance now?


Is insurance worth it. Will the insurance give me a full refund of my £60 if I were to claim or is there excess and admin fees?

PeacefulWaters

Has it crossed your mind that you're overthinking this? It's £60 not the national debt that's at stake.

If it's a little late, it's late and that's the way it is.

If it's very late due to airline failure you'll be quids in. Subject to claiming.

If it's late due to adverse weather or volcano the airline has certain responsibilities to you but if they can't get off the ground due to a hurricane it's just one of those things.

Most likely it will land as scheduled.

redpete

Insurance doesn't cover for late arrival (unless very late) or you changing you mind. You haven't made clear why it would be so disasterous if it were late nor what circumstances you want to be covered if you have to cancel. Without this info no-one can help fully answer the question.

tomtontom

What are you trying to achieve? In other threads you're talking about travelling in the opposite direction on that day!

redpete

tomtontom wrote: »

What are you trying to achieve? In other threads you're talking about travelling in the opposite direction on that day!

Speculation is fun so..

Booked a flight then realised it's in the wrong direction or;

Booked a flight on the wrong day.

bery_451

Just a general enquiry I like to know customer rights and flybe policies that's it.