EE contract cancelled

Davesquire

...for a broadband service that never was. Nice landline, but never connected to internet, despite joining them in October!
We have had to cope with three weeks without internet - difficult with three school aged children, one of whom is in his GCSE final year. Not to mention the inconvenience. Oh, and did I mention the additional costs of Christmas - not being able to shop online!
Have been informed that I will incur £140 +£29 termination, so off to solicitors. Also have to wait 10 days before I can go with anyone else.
Why on earth did I leave TalkTalk? Ah yes, it was there ever increasing fees.

EE

Davesquire wrote: »

...for a broadband service that never was. Nice landline, but never connected to internet, despite joining them in October!
We have had to cope with three weeks without internet - difficult with three school aged children, one of whom is in his GCSE final year. Not to mention the inconvenience. Oh, and did I mention the additional costs of Christmas - not being able to shop online!
Have been informed that I will incur £140 +£29 termination, so off to solicitors. Also have to wait 10 days before I can go with anyone else.
Why on earth did I leave TalkTalk? Ah yes, it was there ever increasing fees.

Hi davesquire

I beleive I have messaged you on a few forums.

I do apologise for the issues you have faced. I am happy to push this to be resolved, through customer services.

Please email me directly on jade.taylor@affiliatewindow.com explaining the issues you have had.

Thanks
Jade- Representing EE

Davesquire

For responding to my email to you.
Interesting to see that you couldn't identify a solution to the complete dogs dinner that I've been served by EE. But thank-you for considering anyway.