Ucas not refunding my money nearly 2 months.

pockdock

I got an email on 22nd October to say that ucas will refund my money and will take 2-3 weeks and I still haven't got any money back. What can I do I have emailed them numerous times could I take this to small claims court it was for %25.00

pockdock

£25.00 sorry and if I took it to court I charge 8% interest?. I read that somewhere I have given them nearly 2 months I also paid by credit card that could give me protection?.

neilmcl

Have you thought about speaking to them over the phone?

vuvuzela

pockdock wrote: »

£25.00 sorry and if I took it to court I charge 8% interest?. I read that somewhere I have given them nearly 2 months I also paid by credit card that could give me protection?.

I suspect that no you couldn't charge them interest, but in case you can, what would you do with that magnificent interest sum of 25p ?

agrinnall

As neil says, call them to find out why it hasn't been repaid. Small claims would be the ultimate course of action, although overkill in my view, but the fact that you've paid by card means that you can initiate a Chargeback with your card issuer that won't cost you anything.

pockdock

Thanks for the reply I did ring but the same information to wait 3 weeks. I also emailed them again and they ask to send my name and dob which I did then they said they couldn't track so asked to send personal I'd and now its been 3 days and no reply. Not sure why they holding the money for 2mobths nearly I could say that my credit card charges me 18% which I paid off but you still have my money so would charge 18% interest?.

keyser666

pockdock wrote: »

Thanks for the reply I did ring but the same information to wait 3 weeks. I also emailed them again and they ask to send my name and dob which I did then they said they couldn't track so asked to send personal I'd and now its been 3 days and no reply. Not sure why they holding the money for 2mobths nearly I could say that my credit card charges me 18% which I paid off but you still have my money so would charge 18% interest?.

Er no you cant charge them 18% interest, that was your choice how you paid not theirs.

I make it 32 p Vuvuzela

vuvuzela

keyser666 wrote: »

Er no you cant charge them 18% interest, that was your choice how you paid not theirs.

I make it 32 p Vuvuzela

My sum was just a guess at the number of days / weeks, I couldn't be too bothered to get it entirely accurate

keyser666

vuvuzela wrote: »

My sum was just a guess at the number of days / weeks, I couldn't be too bothered to get it entirely accurate

Great shout though, I have a riveting day in the office that i worked it out

pockdock

Thanks for the replies but its now been a four days and they still haven't emailed or replied back If I Start a small claims case would I be able to recover the money in court?. Thanks.

agrinnall

Why are you making life so complicated for yourself? I told you in post #5 to use chargeback, if you want to ignore that and go ahead with court action then I'm out.