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Can connect via ethernet cable but not wirelessly

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  • wiogs
    wiogs Posts: 2,744 Forumite
    Glad you got it sorted - and for free!
  • GunJack
    GunJack Posts: 11,840 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    cattie wrote: »
    Now why on earth didn't the so called Talk Talk technical customer service guy give me the very same advice you have.

    because 1st line tech support are just script monkeys, if it ain't in their script, they don't think it exists...you usually have to get through to at least 2nd line for them to have a small clue and amount of tech knowledge....
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • onomatopoeia99
    onomatopoeia99 Posts: 7,159 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    GunJack wrote: »
    because 1st line tech support are just script monkeys, if it ain't in their script, they don't think it exists...you usually have to get through to at least 2nd line for them to have a small clue and amount of tech knowledge....

    But, if first line support did know about computers and networks and suchlike then they would have to be paid a lot more and there would be no "deals" to be had on broadband as the ISP's costs would go up, a lot.

    "Pay peanuts, get monkeys", as the saying goes.
    Proud member of the wokerati, though I don't eat tofu.Home is where my books are.Solar PV 5.2kWp system, SE facing, >1% shading, installed March 2019.Mortgage free July 2023
  • getmore4less
    getmore4less Posts: 46,882 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    Get a longer ethernet cable they do come in handy.

    Also learn how to use the modem/router interface and what the settings etc are for while it is working.

    Also how to setup the wireless security.
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