Pensioner Bonds Guide

jeallen01

mgdavid wrote: »

...but it wasn't taken was it; YOU paid it to them.

Incorrect, I think, I gave NS&I the authority to make the DD's from my bank a/c - I did not go into my bank account and make a money transfer from there!

mgdavid wrote: »

...Despite seeing a problem with completing a transaction, you went and did it all over again?
My flabber is gasted ;-)

Partially guilty as charged, I accept, but - like many, many others - I was anxious to get my snout in the pot before the money ran out, which in hindsight was obviously a mistake!


Finally an update on what then happened:
- the excess money did actually get transferred back into my bank a/c a couple of weeks after it had been taken, but I missed it (for several weeks!) when reading the on-line statement because a lot of other money went into and out of that a/c at about the same time and I received no notification from NS&I that it had happened.


- On Friday of last week, I got a call on my mobile from a lady at NS&I to discuss the matter - and to offer me £30 compensation! Maybe I should have bargained for more, but I was in the middle of a transaction in a shop at that moment, and had to divide my attention between the two issues! Also got a letter from her 2 days later with the possibility of claiming any other expenses incurred, but that would be difficult because the main ones were my time and telephone calls in chasing the matter, and my phone is a package deal with none of the low-cost calls itemised and so I don't really know what they cost me.

colsten

jeallen01 wrote: »

Incorrect, I think, I gave NS&I the authority to make the DD's from my bank a/c

Are you sure? As DDs aren't mentioned as an accepted payment method in the NS&I literature
http://www.nsandi.com/files/published_files/asset/pdf/65-guaranteed-growth-bonds-brochure-print-friendly.pdf

jeallen01

colsten wrote: »

Are you sure? As DDs aren't mentioned as an accepted payment method in the NS&I literature
http://www.nsandi.com/files/published_files/asset/pdf/65-guaranteed-growth-bonds-brochure-print-friendly.pdf

IIRC, during the NSI application, they request your debit card account number and sort code (and possibly the 16 digit card number - can't be sure from memory), and then they take it over from there and get the money from your nominated account (and I did the same when getting the 3yr Tax Free Saving Certificates some years ago).


So, as far as I am concerned, that amounts to a one-off DD.

colsten

jeallen01 wrote: »

IIRC, during the NSI application, they request your debit card account number and sort code (and possibly the 16 digit card number - can't be sure from memory), and then they take it over from there and get the money from your nominated account (and I did the same when getting the 3yr Tax Free Saving Certificates some years ago).


So, as far as I am concerned, that amounts to a one-off DD.

sounds more like a card payment to me. Have you checked your bank account, does it list a DD for the NS&I? Did NS&I give or send you the direct debit guarantee?

jeallen01

colsten wrote: »

sounds more like a card payment to me. Have you checked your bank account, does it list a DD for the NS&I? Did NS&I give or send you the direct debit guarantee?

OK, maybe you are correct! Anyway, that's how it's done

gfplux

There appears to be a few people unhappy and almost complaining before anything went wrong. What a strange complaining and unhappy society we live in.

jeallen01

gfplux wrote: »

There appears to be a few people unhappy and almost complaining before anything went wrong. What a strange complaining and unhappy society we live in.

"Complaining before anything went wrong"?????


I "only" complained after I found out that something serious (and if the disappearance of £10k from my bank account is not serious, then I don't know what would be!) HAD gone wrong!


What would YOU have done in the circumstances????

Pasty66

As the 65+ bonds are backed by the Government will they (the political party in power after the election) look at which pensioners have invested their hard earned money and say "They have plenty, lets means test them and withdraw their benefits such as fuel allowance/bus pass etc

I-LOV-MONEY

Pasty66 wrote: »

As the 65+ bonds are backed by the Government will they (the political party in power after the election) look at which pensioners have invested their hard earned money and say "They have plenty, lets means test them and withdraw their benefits such as fuel allowance/bus pass etc

I would imagine it would be a very time consuming job. Also there would be a breach of Data Protection.

mgdavid

Pasty66 wrote: »

As the 65+ bonds are backed by the Government will they (the political party in power after the election) look at which pensioners have invested their hard earned money and say "They have plenty, lets means test them and withdraw their benefits such as fuel allowance/bus pass etc

One party certainly won't. Another quite possibly might. Do the right thing on polling day.