Debt Recovery Plus - Advice Wanted!

Coupon-mad

No-one here says to ignore the first letter (Notice to Keeper, or whatever PCS might call it). The advice changed two years ago to 'appeal as keeper when you get the first letter'.

You sometimes will see a post from someone saying 'ignore debt collector letters' but that's only the case where it is too late to appeal (i.e. the letter chain is already in full swing). On odd occasions a poster will mistakenly say 'ignore' (because the OP is talking about a debt collector letter such as from PCS) then they realise in fact it's the first letter, so the case is still at appealable stage. When is a debt collector letter not a 'debt collector letter to ignore'? Answer = when it's a NTK!

PCS have to issue a POPLA code and the BPA will make them or the PPC do so, if an OP has appealed as keeper in time (within 28 days of the first letter). So it's not insurmountable, just needs a quick email to prod Steve Clark to rattle the cages of PCS and the PPC so that a POPLA code does get issued. We never see a case where a POPLA code isn't issued when the BPA receive a complaint - not where the person can show they appealed in time. It's pretty easy to sort out.

bankkiller

Coupon-mad wrote: »

No-one here says to ignore the first letter (Notice to Keeper, or whatever PCS might call it). The advice changed two years ago to 'appeal as keeper when you get the first letter'.

You sometimes will see a post from someone saying 'ignore debt collector letters' but that's only the case where it is too late to appeal (i.e. the letter chain is already in full swing). On odd occasions a poster will mistakenly say 'ignore' (because the OP is talking about a debt collector letter such as from PCS) then they realise in fact it's the first letter, so the case is still at appealable stage. When is a debt collector letter not a 'debt collector letter to ignore'? Answer = when it's a NTK!

PCS have to issue a POPLA code and the BPA will make them or the PPC do so, if an OP has appealed as keeper in time (within 28 days of the first letter). So it's not insurmountable, just needs a quick email to prod Steve Clark to rattle the cages of PCS and the PPC so that a POPLA code does get issued. We never see a case where a POPLA code isn't issued when the BPA receive a complaint - not where the person can show they appealed in time. It's pretty easy to sort out.

Ok thanks. So any company that uses PCS (parking collection services) to send letters on their clients behalf, you have to reply to the postal address given by the PCS and not the address of their client?