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Barclays on line banking

Anybody else suffer from this site going slow or not being able to open it at all.:mad:
This happens to me quite often which is very bad for a big bank.

I am unable to open to access it just now to check my bank account luckily not to pay a bill.But why offer these services if they cannot deliver?
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Comments

  • looby75
    looby75 Posts: 23,387 Forumite
    I've noticed that it seems to happen most Friday mornings, I wonder if they do some kind of work on it at that time?

    I've just logged on about 10 mins ago and it seems to be working fine now.
  • advent1122
    advent1122 Posts: 1,403 Forumite
    Fine this end.
    I have never had any problems with them.
  • novagirl
    novagirl Posts: 1,578 Forumite
    Part of the Furniture
    Fine for me. They do updates though which sometimes makes you unable to access it at certain times. Also, for it being a big bank, imagine how many people are also trying to access it at the same time as you.
    Barclays site says - To get Online Banking at its speediest, avoid logging in at peak times. Generally, these are 9am-11am and around lunchtime Monday to Friday.
  • rdwarr
    rdwarr Posts: 6,159 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    Banks are always busier on Fridays be they online or in the High Street. Not worth getting upset about IMO.
    Can I help?
  • letsbehonest
    letsbehonest Posts: 1,098 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    yes me as well! sometimes verrrrryy slow on friday's
    "Imagination is more Important than knowledge"
  • rjb74
    rjb74 Posts: 1 Newbie
    Yes, something seems to have gone wrong with their setup as I'm either timed out, or have to wait 1-2 minutes for each page to load. Definitely a problem with Barclays as I can assure everyone it's not my internet connection (just trust me).

    I've found the site is much quicker in the afternoons, and very zippy in the evenings. Best avoided before midday - maybe that's when there are the highest demands on the site.

    Rich
  • macegang
    macegang Posts: 56 Forumite
    It's very slow today, I tried a few times and ended up giving in, I'll try later!
  • hjb123
    hjb123 Posts: 32,002 Forumite
    Ive found it very very slow over the last week - except for when you press the 'next' or 'enter' button again when you cant remember whether you already pressed it - then it soon brings up the logged out message!
    Weight Loss - 102lb
  • Gem_
    Gem_ Posts: 495 Forumite
    I agree. I could log on yesterday but couldn't move money between accounts as it just got stuck ... drove me up the wall! I have an esaver so I couldn't even go into the branch to do anything :mad:
  • letsbehonest
    letsbehonest Posts: 1,098 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I have just spent 45 mins on Barclays online site (Friday ) trying to send them an email and access my account. this really is a poor quality service.
    "Imagination is more Important than knowledge"
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