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Moorcroft Harassment Of Wrong Person

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Comments

  • Shelldean
    Shelldean Posts: 2,420 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I reckon someone has given the wrong number so they can't be traced, easy enough to transpose two numbers so the debt collectors can't contact them?
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    OnTheRun wrote: »
    Unfortunately they probably come across that way due to the type of creatures they have to deal with normally. It's the only approach most of them ever understand.

    You know the type, the ones that go and borrow money and don't pay it back ... and especially those that give the creditor a false, made up mobile phone number on application (which unfortunately happened to be yours on this occassion) in the hope of never being caught up with.

    And yes, unfortunately there are some who will swear blind they are someone else when they are caught up with - we've all seen them try and do it even with the police on those TV programmes.

    I do sincerely hope they catch up with the nasty rabid creature responsible for all this trouble they have caused you.

    I can't necessarily agree with these sentimements, but it's clear that this high pressure technique to hassle someone gets under their skin and is a way these companies use to get through to debtors by highly stressing them. It is likely the company will get a reaction- which is what they want.
  • superscaper
    superscaper Posts: 13,369 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    vikingaero wrote: »
    Never call a debt collection company. Just send them one letter revoking their right to contact you by telephone as harassment and to place all further communication in writing only. Add on that you will invoice them £100 for each future call received. That normally stops them.

    Sorry to resurrect old thread, just started happening to my business landline, leaving odd recorded messages every day for last 3 days. Each from a different number but all associated with Moorcoft. First automated message at least did leave name of who they were looking for, name I never heard of. Since the phone line is used for business I guess it's pretty legitimate to tell them I will be charging them for calling me. It's on TPS so I wouldn't be expecting unsolicited calls anyway.
    "She is quite the oddball. Did you notice how she didn't even get excited when she saw this original ZX-81?"
    Moss
  • bod1467
    bod1467 Posts: 15,214 Forumite
    Can a business number be on TPS? If the number is advertised anywhere (e.g. company website) then that likely supersedes any TPS registration anyway.
  • bod1467 wrote: »
    Can a business number be on TPS? If the number is advertised anywhere (e.g. company website) then that likely supersedes any TPS registration anyway.
    Yes, businesses can register numbers with TPS - there are more questions for the application, but it can be done :)

    (I've done it with my works mobile.)
  • superscaper
    superscaper Posts: 13,369 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    edited 24 January 2015 at 6:58PM
    bod1467 wrote: »
    Can a business number be on TPS? If the number is advertised anywhere (e.g. company website) then that likely supersedes any TPS registration anyway.

    It's no different. Advertising to receive potential customers is not the same as receiving unsolicited marketing calls. Besides I don't advertise the number. It's not that kind of business and I don't work in that way.

    http://www.tpsonline.org.uk/tps/contactfaq.php
    "She is quite the oddball. Did you notice how she didn't even get excited when she saw this original ZX-81?"
    Moss
  • superscaper
    superscaper Posts: 13,369 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    My point was that I should only be receiving calls directly related to my business/ongoing actual work and nothing else.
    "She is quite the oddball. Did you notice how she didn't even get excited when she saw this original ZX-81?"
    Moss
  • Dr._Shoe
    Dr._Shoe Posts: 563 Forumite
    Staff at firms like this are under pressure to get as much in the way of payments as possible. Some are on commission and others have targets. This leads to what hey call HVC (high volume calling) where they bombard "clients" with calls until hey give in. Unfortunately this only has an effect on the most vulnerable of people and there have been cases of people paying off other people's debts just to stop the calls.
  • Poppie68
    Poppie68 Posts: 4,881 Forumite
    Tenth Anniversary Combo Breaker
    They could have dud info on the debtor for a number of reasons and believe he/she works for you.... after a Google they found your business number...Would that still be a unsolicited call??
  • superscaper
    superscaper Posts: 13,369 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Poppie68 wrote: »
    They could have dud info on the debtor for a number of reasons and believe he/she works for you.... after a Google they found your business number...Would that still be a unsolicited call??

    I don't think TPS covers debt calls anyway. But in any case it's wrong data so probably falls under DPA. Could be they only have a number and nothing about my business details. In which case trying to stop them may actually just simply associate my business or my details with the debt in their records. I mean if they believed it was an employee would they call a general business number that has no association with this debtor's name? Hard to know how to stop this annoyance without inadvertently making it worse. I don't want my details in any way associated with a debt agency.
    "She is quite the oddball. Did you notice how she didn't even get excited when she saw this original ZX-81?"
    Moss
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