Moorcroft Harassment Of Wrong Person

NeverEnough

I have had the same mobile number for over 10 years. In the past two weeks have been consistently harassed by Moorcroft demanding to speak to me about an overdue debt, but also giving the name of a person I had never heard of.

Phoned them and told them to remove my number as they were pursuing the wrong person, they also demanded all my address / personal details which I flatly refused to provide as they have absolutely no need to know this. One of them even called me a liar trying to evade payment! Given that I am not the person they are seeking and have no overdue debts, this was a step too far.

Blocked the number but they started a text campaign of harassment instead. Eventually found a "complaints" number and have now been told finally my number has been removed from their system. I said I would pursue the matter with the regulator if they contacted me again, but we will see.

What a nasty pack of rabid creatures they are - thank heavens we have no overdue debts, it must be truly awful to have them constantly hounding you!

SevenOfNine

You can now register your mobile number with the TPS. Think you can complain there as well if you have the callers number.

Paully232000

I am sure someone will be along soon to tell you more, but I have read on here that you should write to them, good old fashioned pen and paper, to say that X person and your mobile number have no connection and if they carry on you can pursue them for harassment. I would not put any personal details in the letter other than the mobile number and name, as they know that already.

Castle

SevenOfNine wrote: »

You can now register your mobile number with the TPS. Think you can complain there as well if you have the callers number.

TPS won't work as it doesn't cover debt collectors, only marketing phone calls. The ICO may be interested though.

As somebody else mentioned, you should write to them and inform them that they have the wrong person. Inform them that any further contact will be considered harassment and a breach of the Data Protection Act. Send it by post and get proof of postage.

It happened to me until I found out that somebody had taken out some payday loans in their own name but put a false mobile number (mine) on their applications!

Hoof_Hearted

I think I read somewhere that if a phone is dead for a few years, the number gets re-allocated. Perhaps this happened here. I think it was "the granny in the grave with the mobile phone" story where I read this.

vikingaero

Never call a debt collection company. Just send them one letter revoking their right to contact you by telephone as harassment and to place all further communication in writing only. Add on that you will invoice them £100 for each future call received. That normally stops them.

thewhiteavenger

Sometimes referred to as Moroncroft on the dfw board. Hopefully you've stopped them now.

paddyrg

Hoof_Hearted wrote: »

I think I read somewhere that if a phone is dead for a few years, the number gets re-allocated.

That's correct - there's a finite number of numbers so they get reused once they get reabsorbed into the pool

OnTheRun

NeverEnough wrote: »

I have had the same mobile number for over 10 years. In the past two weeks have been consistently harassed by Moorcroft demanding to speak to me about an overdue debt, but also giving the name of a person I had never heard of.

Phoned them and told them to remove my number as they were pursuing the wrong person, they also demanded all my address / personal details which I flatly refused to provide as they have absolutely no need to know this. One of them even called me a liar trying to evade payment! Given that I am not the person they are seeking and have no overdue debts, this was a step too far.

Blocked the number but they started a text campaign of harassment instead. Eventually found a "complaints" number and have now been told finally my number has been removed from their system. I said I would pursue the matter with the regulator if they contacted me again, but we will see.

What a nasty pack of rabid creatures they are - thank heavens we have no overdue debts, it must be truly awful to have them constantly hounding you!

Unfortunately they probably come across that way due to the type of creatures they have to deal with normally. It's the only approach most of them ever understand.

You know the type, the ones that go and borrow money and don't pay it back ... and especially those that give the creditor a false, made up mobile phone number on application (which unfortunately happened to be yours on this occassion) in the hope of never being caught up with.

And yes, unfortunately there are some who will swear blind they are someone else when they are caught up with - we've all seen them try and do it even with the police on those TV programmes.

I do sincerely hope they catch up with the nasty rabid creature responsible for all this trouble they have caused you.

Castle

Hoof_Hearted wrote: »

I think I read somewhere that if a phone is dead for a few years, the number gets re-allocated. Perhaps this happened here. I think it was "the granny in the grave with the mobile phone" story where I read this.

I was with Orange/EE and it was only 6 months before it was recycled!

Shelldean

But the OP has been using this number for ten years, so can't be a recycled number? And if it is a recycled number, then moorcroft shouldn't be chasing a debt that old as it is unenforceable surely?