Help With Lowell Financial

happy_bunny_2

You could say the statement could be anyone's and you would expect some reasonable proof, such as a CCA with names, dates, address etc.

No need to send a quid or admit liability.

HB

brokenbubble83

Just a quick update I sent a letter to them requesting further evidence of this, never admitted liability and I received a letter about a week later confirming they were requesting an agreement from provident. Still haven't heard back from them and it's been nearly a month and a half, not even a letter confirming they are still waiting on information. Seem to be taking their time about it!!

sourcrates

It can take a fair while to obtain your credit agreement, its possible they may not be able to find it.

I see Provident are now churning out there loans under the new name of "Satsuma", and are available online now.

Tinaroo

I am currently talking to Lowells regarding an outstanding debt from back in 2012. I made the payment in full which reflects on my credit record however they are claiming it isn't the right account....it's the only one on there for Greenwoods! Lowells have told me it was bought by them back in August 2014, I have also disputed the data they hold is inaccurate due to them claiming. I ended my email with:

"Part 1 of Schedule 1 in the Data Protection Act 1998 outlines 8 principles which must be followed to ensure processing data is lawful. The 4th principle states 'Personal data shall be accurate and, where necessary, kept up to date'. Another Principle 5 which states 'Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes'. I am concerned that you have not handled my personal data in accordance with the DPA.

Not only is the information held by you inaccurate, it has also been held for almost a year with no communication to myself.

I believe I have complied with all requests made by yourself and would like this matter fully resolved in the next 28 days otherwise I have no option but to contact the Information Commissioners Office to report the above mentioned breach."

Just waiting for a reply now.

Tinaroo

brokenbubble83

Reason for editing

fatbelly

brokenbubble83 wrote: »

Hi


Finally got a reply from Lowell at the weekend where they have actually managed to enclose a copy of my credit agreement from 2010, took their time about it right enough! I've attached a copy of the agreement and letter from them, not really sure what to do here now should I contact them again to look at offering a repayment or does this agreement actually look like it would be enforceable. They still haven't sent any statements which I requested in my last letter just a copy of the print from providents systems which I previously attached, still sure that statue barred date isn't til around November possibly December now.
Any help would be appreciated with this again.
Thanks

Hmm. Is that a reconstituted agreement or an actual copy, with your signature on it?

Your options:

Continue to ignore. If they try court action before the end of the year, try a defence. If unsuccessful you will get a ccj on your credit file and an order to pay, unless you pay in full within 28 days.

Or talk to them about a settlement. If you do this on a 'without prejudice' basis as National Debtline advise, then it still does not count as acknowledgement

https://www.nationaldebtline.org/EW/factsheets/Pages/24%20EW%20Full%20and%20final%20settlement%20offers/Default.aspx

brokenbubble83

Thanks for the quick response. It's a copy of the agreement with my signature on it, I just blanked out the signatures. I noticed there's no interest rates quoted on it not sure why they haven't quoted that but it does detail the full amount of the loan though.

With the settlement option is this something I should put to them in writing? Not really sure what kind of percentage to offer them, obviously with them buying the debt they have done so for so many pence in the pound from provident I'd imagine as part of a bulk debt sale so don't know how low they would let me go with that.

thanks again