Refund on to joint debit card, query !

boo_star

Archi_Bald wrote: »

Sorry, I think we were not on the same page. What I meant was that no retailer will be let off if they are involved in money laundering. You were talking about the need to register - and you are of course right, most retailers don't need to. Just like you and I don't need to register but we would break the law if we were engaging in money laundering.

Of course if we did it deliberately, but retailers don't have the onus of refunding via the same method or else AML, it's purely a business decision. A smart one as I outlined, but not law.

grumbler

loobyloo168 wrote: »

Even a 2nd card on a joint account ? It's come from the same place it's gong back to surely ? ...

Formally, they have the original card number only and can't know if it is a joint account or not unless they can see both card showing the same sort code an account number.

OnTheRun

loobyloo168 wrote: »

What have you missed ? I already explained we both work shifts and that day was the only day we could have gone out and got a replacement or refund before Christmas. ....

Really? :eek:

That doesn't sound right.

Go and seek independent legal advice.
There's laws against that you know.
(e.g. Working Time Directive)

Hellzapoppin

The retailer could have checked back on their records for the full card number used for the purchase and keyed a refund back to the original card or refunded by cash.