Would i be entitled to a refund ?

emerald21

Poppie68 wrote: »

Sorry I have to respond.... refund in the post.:think:...why don't they refund you in store when you return the hob?

I won't be returning the hob.

emerald21

FOREVER21 wrote: »

Despite your last sentence,I can not resist!

Full refund and get to keep the product.
Call me Thomas, but I have my doubts, about this story.

Think what you like Thomas . I ve got better things to do with my time than come on here making up stories . When the lady phoned me up this morning there was no mention of me returning the hob so unless it says to in an accompanying letter with the cheque I won't have to will i .

AJXX

emerald21 wrote: »

I won't be returning the hob.

But you won't be keeping it either, right?

In your own words you "lost faith in it" - or does the fact you now have a full refund and the hob magically bring back your "faith" :undecided

emerald21

AJXX wrote: »

But you won't be keeping it either, right?

In your own words you "lost faith in it" - or does the fact you now have a full refund and the hob magically bring back your "faith" :undecided

Actually lol I won't be keeping it I'm looking online for a replacement but it won't be that type again. I may get one from John Lewis who offer at 2 year guarantee. Once I get someone to take this one out and fit the other it will be getting taken to the skip.

Takeaway_Addict

emerald21 wrote: »

Ha ha , thank you all for your input. However I m pleased to say that my email to one of the top men must have done some good as I had a lady on the phone this morning and she is sending me a full refund in the post.

No need to respond.

of course....

Surprised Homebase wouldn't just bank transfer it.

emerald21

Takeaway_Addict wrote: »

of course....

Surprised Homebase wouldn't just bank transfer it.

They are right, most of you are a rude lot on here but don't worry I'm well able for you all. I don't care if you believe me or not lol but I've enjoyed the chat anyway.

aau1

Just buy a new one and take better care of it this time

TrulyMadly

I work in Homebase and recognise this lady. She comes in dressed as Santa sometimes:o

aau1

It's not a Russell hob is it because there's been a recall

alferone wrote:

Russell hobs recall
On watchdog tonight there was a reports of people being injured by Russell Hobbs irons due to a defect with the cord. They have now issued a recall on certain models. .

http://www.hotukdeals.com/ask/russell-hobs-recall-2073725

TrulyMadly

aau1 wrote: »

It's not a Russell hob is it because there's been a recall


http://www.hotukdeals.com/ask/russell-hobs-recall-2073725

Is that a Russell hob knob by any chance?