NHS Staff parking fine

Castle

PCN Parking Solutions is just another trading name of SolutionLabs Ltd who are effectively the debt collector (and in the IPC). You should have sent your appeal to East Kent Hospitals University NHS Foundation Trust who are the Operator and are in the BPA.
Resend your appeal to the East Kent.

Jed_Exodus

But I have an email from PCN Parking Solutions thanking me for my email and advising they will contact me with the outcome of my appeal. The NTK didn't have any contact details for the NHS trust. As the registered keeper I haven't been given their contact details, only those of this debt collector.

Jed_Exodus

Also today's email claims full details of their clients claims have been sent to me by them previously. This also hasn't happened. I have only ever received the NTK which it seems came from a debt collector and not the PPC.

Jed_Exodus

Paragraph 9 of the Protection of Freedoms act has the following clause.

(h)identify the creditor and specify how and to whom payment or notification to the creditor may be made

My NTK clearly didn't specify how I can notify the creditor, it only had contact details for the debt collector who sent it. It also states that as the registered keeper I cannot appeal unless under exceptional circumstances, and the drivers appeal window has lapsed.

Jed_Exodus

I have tried to find the contact details this afternoon for the trust car parking but can't even find it on the website. Not sure if its on the original windscreen ticket as its been misplaced. Baring all this in mind do they have much of a case against me as keeper or should I just ignore them now?

Johno100

I thought your relative worked at the hospital? Should be easy enough for them to find the people who handle such things.

Personally I'd email the Chief Executive, Stuart Bain (stuart.bain@nhs.net) and it will get passed on.

Jed_Exodus

Thanks for your reply, unfortunately as I said she lacks common sense and is highly likely to identify herself as the driver while making enquiries. I haven't involved her in this since she gave me the ticket. I'm mostly worried about them taking her permit away if she gets involved. At least if it does escalate I can prove I worked alone.

In any case its pretty irrelevant as what if she didnt work there? Theyre deliberately making it hard to find the contact details so they can do what they did with me and say I failed to appeal to the creditor.

As for emailing the CE I was going to do that as well as a couple of local MP's thanks for leaving his email address.

Redx

an FOI from you may make them sit up a bit

see fergies long running apcoa and trust saga thread, over 400 posts now

bod1467

Redx wrote: »

over 400 pages now

Really?

Redx

sorry , its posts , not pages , lol

I knew it was nearly 500 somethings anyway , lol

that is what happens when you answer a call whilst typing up a reply