Unnecessary car repair costs

AdrianC

Retrogamer wrote: »

If i went to a car dealer and said i want a diagnostics and they advised they would read the codes for me for a price and i agreed, that would be fair enough.

Which is what's happened here.

But if i went to the dealer and said i wanted them to diagnose the fault, they agreed then advised me later they read the codes, gave me a very vague outcome and wanted to charge me £49 for this that wouldn't be reasonable because although they had ran a diagnostics check, they had failed to diagnose the fault.

So you'd be happy to pay ~£100/hour labour rate plus parts and materials, openended, to do this full diagnosis?

Retrogamer

AdrianC wrote: »

Which is what's happened here.

Is it? I was under the impression the OP asked for them to diagnose the fault.

Asking to diagnose a fault and and asking to run a diagnostics check via a code reader / software are two different things.

AdrianC wrote: »

So you'd be happy to pay ~£100/hour labour rate plus parts and materials, openended, to do this full diagnosis?

Me, personally no because i'd diagnose it myself.

However if i was in the situation where i asked someone to diagnose a fault for me, then yes i'd be happy to pay for them to diagnose the fault correctly.

That seems better than paying £49 5 minutes work to read the codes and tell me something i'm already aware of.

Marktheshark

This can be start of the dreaded ECU failure on Astras, of it starts with EML light faults and mis-firing when hot, suspect the ECU.