Laptop not connecting to internet

aaroncaz

Asus K55v stopped working this morning, it's via ethernet cable, have plugged in cable to old laptop in case it was that, no.... trying to enable wifi on th Asus, cant even find out how to do that!

Can anyone help please?

maas

aaroncaz wrote: »

Asus K55v stopped working this morning, it's via ethernet cable, have plugged in cable to old laptop in case it was that, no.... trying to enable wifi on th Asus, cant even find out how to do that!

Can anyone help please?

So you've got 2 laptops, and you plug the ethernet cable into both of them and the internet doesnt work on either ?

aaroncaz

maas wrote: »

So you've got 2 laptops, and you plug the ethernet cable into both of them and the internet doesnt work on either ?

No the cable is working on the 2nd laptop....though did loose connection a few minutes ago.

maas

hmm, are you sure your internet provider is working OK, or it could also be a loose/faulty ethernet cable (perhaps been yanked on too much)?

For wireless do you have all your credentials to log into the router by wireless (router password etc)?
Try this basic win8 guide here
https://www.youtube.com/watch?v=0Bh3NiJGIwI

aaroncaz

Well I'm on the other laptop ok, think wifi is switched on to other laptop but it says cant connect to network.

aaroncaz

I have sony smartphone xperier z1 thats working on wifif ok.

maas

Unfortunately I dont have windows 8 (I might have to upgrade to it if im to help on this forum :rotfl:) so Im gonna have to let one of the other guys take over the wireless setup part.

As the ethernet cable no longer working on the Asus but working on the other laptop (and no settings have been changed), it would suggest the ethernet port has failed but you should have no issue getting internet through wireless.

aaroncaz

Ok thanks for trying

aaroncaz

Anyone else please?

bluesnake

delete the nic, from device manager > Network adapters, and reboot.

It should find your nic and reinstall the drivers again.