Flight compensation

annierob

Hi can someone give me advice, I have sent a template letter to an airline as my daughters flight was delayed by 7 hours.
On the letter says they should reply within 14 days or I will take it further.
Who knows the next step please.
Thank you

Vauban

annierob wrote: »

Hi can someone give me advice, I have sent a template letter to an airline as my daughters flight was delayed by 7 hours.
On the letter says they should reply within 14 days or I will take it further.
Who knows the next step please.
Thank you

It's all in my guide, annierob - details below.