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I wonder if EON owes me money.

So I have quite the story for you folks and it might give you a good reason to go digging though your previous bank statements.

In 2009 I went into a contract with EON as my electricity provider. My monthly bills came to £167 a month for a single person living alone with no electric heating. I used LPG/Kerosene. I tried to argue with EON about this but bad customer support and my ill health stopped me from forming any resistance to EON's extortion.

5 years on EON made a crucial mistake. They gave me my old meter reading for July 2009 in official letter format. I also have my meter reading from NPOWER for November 2011 in official letter format.

All I need now is the standard tariff for July 2009 to November 2011.

But let us just do a quick guess here.

16822 units in 28 months at 10p a Kwh and 30p standing charge.

16822 * 0.10 = £1682.2
840 days * 0.30 = £252.
£252 + £1682 = £1934.
£1934 * 1.05 = £2030.7

TOTAL = £2030.70 / 28 = £72.52 a month.
£167 - £72.52 = £94.48 over paid a month.
£94.48 * 28 = £2645.44 over paid in 2 years 4 months.

I knew EON was up to no good when they where over charging me but I didn't know it could be this bad. No wonder I was broke all those years.

The other thing Is I was using Economy 7 so chances are they'll owe me even more.

Then there is EONs whole mess up with bad sales practices.

So just need to get my bank statement archives from the bank and the tariff information and EON is going to get one nasty suprise.

Merry Christmas EON here is my solicitor & ombudsman demanding £3000+ back, 8% interest and more compensation. Oh and here is the other people you screwed behind me!

:rotfl:

I encourage anyone to see if EON scammed you from 2009 to 2013.
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Comments

  • Bluebirdman_of_Alcathays
    Bluebirdman_of_Alcathays Posts: 2,859 Forumite
    edited 24 November 2014 at 5:00PM
    So I have quite the story for you folks and it might give you a good reason to go digging though your previous bank statements.

    In 2009 I went into a contract with EON as my electricity provider. My monthly bills came to £167 a month for a single person living alone with no electric heating. I used LPG/Kerosene. I tried to argue with EON about this but bad customer support and my ill health stopped me from forming any resistance to EON's extortion.

    5 years on EON made a crucial mistake. They gave me my old meter reading for July 2009 in official letter format. I also have my meter reading from NPOWER for November 2011 in official letter format.

    All I need now is the standard tariff for July 2009 to November 2011.

    But let us just do a quick guess here.

    16822 units in 28 months at 10p a Kwh and 30p standing charge.

    16822 * 0.10 = £1682.2
    840 days * 0.30 = £252.
    £252 + £1682 = £1934.
    £1934 * 1.05 = £2030.7

    TOTAL = £2030.70 / 28 = £72.52 a month.
    £167 - £72.52 = £94.48 over paid a month.
    £94.48 * 28 = £2645.44 over paid in 2 years 4 months.

    I knew EON was up to no good when they where over charging me but I didn't know it could be this bad. No wonder I was broke all those years.

    The other thing Is I was using Economy 7 so chances are they'll owe me even more.

    Then there is EONs whole mess up with bad sales practices.

    So just need to get my bank statement archives from the bank and the tariff information and EON is going to get one nasty suprise.

    Merry Christmas EON here is my solicitor & ombudsman demanding £3000+ back, 8% interest and more compensation. Oh and here is the other people you screwed behind me!

    :rotfl:

    I encourage anyone to see if EON scammed you from 2009 to 2013.

    If you weren't heating the property with electricity then 7,200 KWh a year is an astonishing amount of energy to be using.

    Also, if you're using E7 and you clearly didn't have night storage heaters, then the majority of your usage will surely have been at the daytime rate. This is currently 15-21p per KWh. Inflate your energy calculation accordingly and e.ons numbers add up.

    Without further evidence there's nothing to suggest e.on are up to anything here.
  • Alt
    Alt Posts: 353 Forumite
    Didn't you get a final bill with a final value (Debit or credit) from Eon when you switched to Npower?

    Alt
  • Alt wrote: »
    Didn't you get a final bill with a final value (Debit or credit) from Eon when you switched to Npower?

    Alt

    I got a final bill which was £400 on top of £167 a month.

    I just need to find out the tariff day/night rate then I can work it out in a spread sheet.

    The tariff was eon online E7.
  • controversy
    controversy Posts: 470 Forumite
    edited 24 November 2014 at 5:33PM
    If you weren't heating the property with electricity then 7,200 KWh a year is an astonishing amount of energy to be using.

    Also, if you're using E7 and you clearly didn't have night storage heaters, then the majority of your usage will surely have been at the daytime rate. This is currently 15-21p per KWh. Inflate your energy calculation accordingly and e.ons numbers add up.

    Without further evidence there's nothing to suggest e.on are up to anything here.

    well i can remember back to 2009 and the day rate was 0.10 a kwh hour day rate. there was also no standing charge.

    i already paid the money in 2011 so why do i have to do inflation?

    As for evidence I have:

    Meter reading from July 2009.
    Meter reading from Nov 2011.
    Bank statements.
    All i need now is Tariff.

    Figure this. If there was no standing charge 16822 kwh / 28 months = 600 kwh a month. £167 / 600 kwh = £0.28 a hour.

    This is why I know the tariff is screwed up.
  • well i can remember back to 2009 and the day rate was 0.10 a kwh hour day rate. there was also no standing charge.

    i already paid the money in 2011 so why do i have to do inflation?

    As for evidence I have:

    Meter reading from July 2009.
    Meter reading from Nov 2011.
    Bank statements.
    All i need now is Tariff.

    Figure this. If there was no standing charge 16822 kwh / 28 months = 600 kwh a month. £167 / 600 kwh = £0.28 a hour.

    This is why I know the tariff is screwed up.


    This is nonsense.

    Tariffs (back then) either consisted of:

    Standing charge + price per KWh.

    OR

    First x KWh @ High Price
    All remaining KWh @ Lower Price.

    If you think you were just paying 10p/KWh, you weren't.
  • This is nonsense.

    Tariffs (back then) either consisted of:

    Standing charge + price per KWh.

    OR

    First x KWh @ High Price
    All remaining KWh @ Lower Price.

    If you think you were just paying 10p/KWh, you weren't.

    Well its most likely that it will be the later. The trouble is finding out the E7 price tariff.

    I found one for West Midlands which was 15.7 for day and 9.44 for night.

    All I can do is assume & estimate at the moment before I have something concrete to work with.
  • Well its most likely that it will be the later. The trouble is finding out the E7 price tariff.

    I found one for West Midlands which was 15.7 for day and 9.44 for night.

    All I can do is assume & estimate at the moment before I have something concrete to work with.

    So where did you derive the 30p per day from in post 1?! And how on earth does a person living alone that heats the property using LPG/kerosene get through over 7 MWhs per annum?!

    There are plenty of things that need to be sorted out here before you waste money instructing a solicitor.
  • Leedash
    Leedash Posts: 441 Forumite
    Always dissing someone,blue man bird bat man or whatever your name is,
  • So where did you derive the 30p per day from in post 1?! And how on earth does a person living alone that heats the property using LPG/kerosene get through over 7 MWhs per annum?!

    There are plenty of things that need to be sorted out here before you waste money instructing a solicitor.

    They where just assumptions in the worst case scenario.

    I'm not sure. I guess the meter was screwed. All I can do now is investigate. I don't pay that much now. I use £30 a month no more.
  • They where just assumptions in the worst case scenario.

    I'm not sure. I guess the meter was screwed. All I can do now is investigate. I don't pay that much now. I use £30 a month no more.
    I think you should really understand everything about your E7 meter before taking any issue with Eon. Make sure you know which rate is active for the cheap 7 hours and which one for the day rate. Also make sure the timerswitch which controls the switchover times is accurate. analogue 24 hour ones are nt usually that accurate unlike Radioteleswitch and digital meters with built in timers. We are all on daily standing charge for each meter now, last year saw the end of the 2 tier sytem in which the standing charges were priced into the first batch of units for both day/night making the day rate look very expensive, eg 25p/kwhr for day and 12p/kwhr for night approx. This dropped down to the true rate once 25% of the yearly standing charge was paid each quarter
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