The Extreme League of Intelligent Team Earners

fairclaire

emerald21 wrote: »

What a palaver. I had a nice flat glass one at first till it got a big crack in it somehow. Got a bit afraid of using it with it being electric and all so went out and bough a cheaper and by the look of it inferior one.

I don't like wasting money on hobs etc lol and I didn t at the time want another like I had in case the same thing happened again. The one I bought i s a white metal one with 4 raised plates on it. It takes ages to heat up and then ages to cool down again so we have to keep a pan of cold water on it which soon heats up while we wait for it to cool down,

Anyway I was under the impression my contract was with Homebase not some other company who supplied Homebase with the product in the first place. So was expecting a resolution with them. It goes on and on and even the woman I was dealing with felt my pain lol. The latest is after spending an hour at the store there today I have emailed one of the top men who this lady mentioned and see what he says.

Was due to have a guy come tomorrow to repair it but he s been cancelled as I don't want a repair or even a replacement. If I don't get my money back them so be it but would be nice if I do or even put towards a better one. I know one thing I won't be buying much from Homebase in the future. We are only talking of about £90 not a fortune to them but still quite a bit to me.:o

Your contract is with Homebase as the seller so don't let them fob you off with any 'your contract is with the manufacturer' rubbish. Under the Sale of Goods act your contract is with them. The Sale of Goods Act takes precedence over any manufacturers warranty or guarantee.
Other than that, I know nothing about hobs and how fast they should heat up and cool down. But as it's now actually broken, they should resolve it. They will probably keep insisting on a repair. All you can do is what you've already done and go higher to push for a refund

sparklyfee

Cheeky As just gave me a bigger beef at the bigger price!! Not subbed just price changed :eek:

And subbed 4 of my udis with Apple udis. Took them all. Decided I'll do my rip!

Enterprise_1701C

fairclaire wrote: »

Your contract is with Homebase as the seller so don't let them fob you off with any 'your contract is with the manufacturer' rubbish. Under the Sale of Goods act your contract is with them. The Sale of Goods Act takes precedence over any manufacturers warranty or guarantee.
Other than that, I know nothing about hobs and how fast they should heat up and cool down. But as it's now actually broken, they should resolve it. They will probably keep insisting on a repair. All you can do is what you've already done and go higher to push for a refund

Why don't you let them fix it but say to them that if you are still having problems then that is the final chance. Also, if you let them fix it then nag the engineer enough when he is there then he may be able to say it is unfixable.

emerald21

Enterprise_1701C wrote: »

Did they fit it for you?

Hi no they didn t as it was delivered from this other place a while after I d bought it.

boo_2112

they sent me 2 big beef instead of 3 small ones and one was priced up double but they'd worked it out right when I checked

Cant get hold off dd to tell her about A del Ive sent.....cant imagine where she flippin is at this time of night with 3 little ones :doh:

henrik777

sparklyfee wrote: »

Cheeky As just gave me a bigger beef at the bigger price!! Not subbed just price changed :eek:

To be honest i think that's how they should do it (give a piece that's nearly right up or down) because getting exact amounts would be virtually impossible on a regular basis. The way it's happened for some is just mental.

emerald21

fairclaire wrote: »

Your contract is with Homebase as the seller so don't let them fob you off with any 'your contract is with the manufacturer' rubbish. Under the Sale of Goods act your contract is with them. The Sale of Goods Act takes precedence over any manufacturers warranty or guarantee.
Other than that, I know nothing about hobs and how fast they should heat up and cool down. But as it's now actually broken, they should resolve it. They will probably keep insisting on a repair. All you can do is what you've already done and go higher to push for a refund

Thanks Fairclaire that's what I have done. Will let you all know what happens. Thing is it's not an item you can just put in your car and take back and complain there and then is it and once it's out I have no way of cooking certain things. The heating up and cooling down was just an aside the main thing is one rings gone and how long will the others last who knows.

rhosynbach

Why £25.38?

« Back to comparison results
26 items (11 different) on your bill qualify for comparison Tesco +£23.44
1 x ASDA Chicken Flavour Instant Noodles (6...£0.20£0.20
1 x ASDA Baked Beans in Tomato Sauce (410g)£0.24£0.23
1 x ASDA Smartprice Sweet Pickle (290g)£0.24£0.24
1 x ASDA Smartprice Cistern Blocks Blue (2)£0.30£0.30
1 x ASDA Smartprice Salmon Paste (75g)£0.25£0.25
3 x ASDA Shades White Bathroom Tissue - 2...£5.34£3.00
1 x ASDA Smartprice Tomato Soup (400g)£0.24£0.25
2 x Fairy Citrus Grove Washing Up Liquid (530ml)£2.00N/A
2 x Parsons Traditional Red Cabbage (450g)£2.50£3.10
1 x ASDA Smartprice English Mustard (200g)£0.25N/A
1 x ASDA Smartprice Toffee (250g)£0.29N/A
2 x ASDA Chinese Takeaway Prawn Crackers (40g)£1.00£0.30
3 x ASDA Chocolate Coins (75g)£3.00£1.50
10 x Udi's Gluten Free Strawberry Pastries (5 p...£29.50£10.00
Comparison total (compared products only)£42.81£19.37

shop from today it actually cost me £26.85 including delivery :T

Mrs_stinkface

Afternoon Boys and girls
Hope everyone is ok.

pigtails_21 wrote: »

Long time lurker, who has voted

Could I ask any eliters for a vote for my picture (It's the wedding one)..I'd love to surprise my husband by winning a night at the hotel we got married at

https://www.facebook.com/handpickedhotels?v=app_244041225639079

Voted hun, good luck x

David.

I cant believe its not butter or whatever it is called 1kg sel £2 went through at £1.50 A :rotfl: