Thomas Cook no show outbound means inbound flight cancelled w/ no compensation???

tomtontom

steve1500 wrote: »

We purchased a ticket & paid for it. We didn't use it. We never got any money back for, not did we expect to.


We bought another ticket so how have the air lost out.


If you buy a ticket from Manchester to New York via Heathrow return & for what ever reason do not take the Man to LHR leg is it morally right that they can cancel all the other legs of the journey?

Yes, it is - you purchased A-B-A via X, not X-B-A. You can't choose to modify the agreement as you see fit.

If the airline chose to vary your route, would you be ok with that? Or do they need to stick to their side of the contract?

malkie76

steve1500 wrote: »

I am not saying that at all


What are the airlines loosing if you do not turn for a leg of your flight - nothing. They have your money


In fact, they could potentially, be better off

No.

Return ticket LHR-JFK will roughly cost £450.
A single ticket for just LHR-JFK will cost roughly £1250.
This is for the reasons highlighted above.

jpsartre

steve1500 wrote: »

What are the airlines loosing if you do not turn for a leg of your flight - nothing.

In many cases they would lose the extra money you would have had to pay for a one-way ticket.

callum9999

Though interestingly, this could become illegal when they redo the EU261 legislation. (No help to you though as it presumably won't be retroactive)

callum9999

steve1500 wrote: »

We very nearly fell foul of this a few years ago

We went with friends to Tampa via Chicago. They then decided they would go to New York & link up with us in Chicago for the flight back.

We phoned up BA on the off chance that we might be able to get some money back for the Tampa Chicago leg. They said no & we happily accepted it as we were making the changes

We subsequently had to phone BA again which was when we were told about this racket of miss a leg. Had we not made that phone call who knows what would have happened

Luckily for us, BA record every single phone call when they listened back to it, it was clear we had not been told about it, so they amended the tickets at no charge.


If you asked 90% of the population, they wouldn’t have a clue about this racket.


Imagine if you bought a return railway ticket from Oxford to Brighton v London and had the cheek not to use the Paddington leg and they cancelled the rest of the ticket

Then you were very lucky and have no right to be moaning about it. Most airlines, including BA for most passengers, would not have amended them at no charge. They weren't obliged to tell you on the phone that you have to travel it - it's in the contract you signed.

Yes, imagine that. Buy an advance ticket and start or finish at a station not on your ticket and you will get fined if you're caught. Buy a full-priced ticket and you can do just that. Exactly the same with flights.

tazzyb

When you pay for flights with any airline your agreeing to the terms and conditions of the ticket and agree you will fly your flights as booked 100%. This means flying every sector of your itinerary. This will always be explained in the T&Cs of your ticket. If you fail to read them before buying that is your call.

steve1500

someone else that didn't read the t & c's.
http://www.theguardian.com/uk-news/2014/nov/19/tripadvisor-bad-review-hotel-refund-100-fine-customers-blackpool


BA's T &C's are 25 pages in length

Voyager2002

steve1500 wrote: »

Imagine if you bought a return railway ticket from Oxford to Brighton v London and had the cheek not to use the Paddington leg and they cancelled the rest of the ticket

Something similar does apply if you use the cheaper rail tickets: check the rules on "travelling short".