Moving premises but keeping telephone number

grooster

I get maybe 20 calls a day to the business landline. Temporary place won't have wifi but should have a half decent reception good 3G to low 4g from memory of the area. I'm out and about most of the day though to be honest, so if the calls are transferring to mobile and not home for the time being, I can't guarantee the signal.
Thanks again

nick-nick

What would happen if you were out and about and the phone was on a landline? Would it go to an answering service / answer machine? Could just set it up the same.

You could just have all calls forwarded to your mobile from your landline number for the month but the thing is then I think you would need to pay the call cost for incoming calls

Aquamania

grooster wrote: »

I did take a quick look before posting at the forum that was mentioned but there was only a mobile phones section....

Should have gone to Specsavers!

The board linked to by pooch is the main Phones & TV board



It does have 3 sub boards too

• Broadband & Internet Access
• Mobiles
• TV MoneySaving

Obviously none of the sub-boards are appropriate, so you would post on the main board.

grooster wrote: »

To answer your question, we have 2 lines, one for business and one for personal, they are both business lines and my business pays for both.

Why are you paying BT for two expensive business lines if one is used purely for residential/personal use?
That's not a very wise moneysaving idea.

Your business may pay for both, but if one is used exclusively for personal use, then not only are you/your business paying over the odds for it (it's all your money at the end of the day), but you should also be paying HMRC for a benefit in kind.

TelecomsGuru

Hi Grooster,

Not sure if you've sorted it yet but the only route you can take in this situation, without losing your number is going VoIP. There's a few ways to do it and as you say it would be very inefficient to put a broadband connection in the temporary building.

What I would say before you even consider spending money on porting the number is to check the broadband/fibre quality in the final premises you will be moving into. Bear in mind that using VoIP requires an internet connection and unless you get decent speeds you'll have terrible connectivity (think when it breaks up on a Skype call, and imagine that for business). Would always recommend Fibre if possible, or if Broadband would get two separate connections, one for voice and one for data.

Whilst you say you would hate to lose the number, if you don't want to go down the VoIP route you can always put a message on the current line (please note our number has changed to x, andd we will now divert the call to this number) - so still keeping the number; the issue is the cost involved.

As said above, I would definitely cancel one of your business lines and get a personal line if you can get the business to pay for that too, the costs are substantially less and generally involve free calls too!

Hope this helps!