Anglian Double Glazing

27col

You will also need to brace yourself for numerous sales calls from Anglian now they know where you are.

PheoUK

Mother in law is having a nightmare with these guys. Think she's on her fourth remade bathroom window (wrong size!). Jokers.

pelirocco

we have had windows from them , which went ok at the time , but a few problems down the line
We have just had a conservatory fitted , which now looks lovely , BUT they were a night mare to deal with from start to finish , this is still a slight problem with one of the beadings round a window , which i may not have noticed / worried about had they not pi55ed me off from start to finish ........so no i dont recommend them

Furts

Rhino666 wrote: »

It's a 1970 house so the upper trim in line with the soffit boards is likely to be asbestos cement sheet.

Any thoughts?

I am slightly puzzled. A typical 1970s house has the soffit resting on top of the face brickwork . This sofit spans between the fascia and typically the back edge of the brick - that is in line with the cavity. Sometimes not quite this far, or sometimes a bead is present to mask the gap at the top of the window.

Regardless there are countless homes with this type of detail where nobody has worried about asbestos. I did not worry over my situation like this, neither did my neighbours. The soffit was left in place and not disturbed. Mine was worse, being sealed to the window frames with polysulphide sealant beading, but this was carefully cut through with a Stanley Knife. No soffits were damaged or broken, and no deadly dust was released.

So what is the concern raised by Anglian?

Rhino666

Furts


Their concerns are false of course. The 1st floor windows have a header of asbestos cement - as you say a bead at the top of the window. First floor windows in this house are above the roofline.
I did talk to the surveyor when he first mentioned asbestos and there should have been no concern with encapsulated asbestos.


Salesman called today saying that the approvals office had jumped the gun by rejecting my order. Too late, decision made and email sent to their cancellations section on Friday.


The house seems awkward to fit double glazing. Uneven reformate blocks on ground floor exterior, thickish render on the first floor exterior. Interiors all have wooden cills and plaster reveals. I'm sure professional double glazers know how to deal with this but to my mind something has to be removed and remade or a subframe put in. Anglian weren't going to do this. Their measurements - 10mm undersize from top of internal cill to plaster and full width plaster reveal to plaster reveal.

Furts

Rhino666 wrote: »

Furts


Their concerns are false of course. The 1st floor windows have a header of asbestos cement - as you say a bead at the top of the window. First floor windows in this house are above the roofline.
I did talk to the surveyor when he first mentioned asbestos and there should have been no concern with encapsulated asbestos.


Salesman called today saying that the approvals office had jumped the gun by rejecting my order. Too late, decision made and email sent to their cancellations section on Friday.


The house seems awkward to fit double glazing. Uneven reformate blocks on ground floor exterior, thickish render on the first floor exterior. Interiors all have wooden cills and plaster reveals. I'm sure professional double glazers know how to deal with this but to my mind something has to be removed and remade or a subframe put in. Anglian weren't going to do this. Their measurements - 10mm undersize from top of internal cill to plaster and full width plaster reveal to plaster reveal.

Be careful with your measurements. I am dealing with a problematic house at the moment. This is rendered. The national company who fitted the double glazing did approximate measuring to the render, but the home now has exceessive draughts and is colder than before the windows were fitted. This is anything but the "Home Improvement" promised to the owner.

The reason is the the original timber windows were built into the brickwork and the render came across the frame. The replacement windows are a different section, with a slightly different position in the opening and are not meeting the render - they are nominally 10mm away. Cover strips have been used to mask the gaps. These have started coming away revealing up to 35-40mm gaps around the new frames.

No wonder the house is cold!

Rhino666

You have picked up on my concerns. The problem is that something has to give and be remade to facilitate a snugger fitting. Reformite blocks(external) cannot be messed with on the ground floor and the external render on the first floor would be difficult to repair. The first floor render would have been added after the original wooden frame windows were fitted. Some of the original wooden windows have been replaced with old style/spec double glazing but the fit standard is poor.
In my opinion a 'proper job' will involve internal fitting with removal of the wooden internal cills and at least one of the plaster reveals.


To be honest if this were a simple job, fitting direct to brick as when I replaced Crittal Warmlife windows in my Somerset bungalow, I would have a go myself. Reckon I will have to re-visit ebay to find myself a worn in Marshalltown skimming trowel:-)


Anglian would have filled the large gaps with foam and disguised with cover trim but perhaps that is how it has to be done to make the job price competitive.

Furts

Rhino666 wrote: »

You have picked up on my concerns.

To be honest if this were a simple job, fitting direct to brick as when I replaced Crittal Warmlife windows in my Somerset bungalow, I would have a go myself. Reckon I will have to re-visit ebay to find myself a worn in Marshalltown skimming trowel:-)

I will have to be careful with my suggestions! As you are clued upon the best plastering trowels/floats in the world (but I am open to opinions and criticism) then clearly you know a bit about the building industry.

adele.cat

severely damaged our property; admitted liability and bodged refitted windows; promised repairs but have since ignored tel calls, e-mails and letters (even CEO) and now having to go to court for reimbursement; could say much more but events so terrible that probably no one would believe

Rhino666

Furts wrote: »

I will have to be careful with my suggestions! As you are clued upon the best plastering trowels/floats in the world (but I am open to opinions and criticism) then clearly you know a bit about the building industry.

Furts - jack of all trades and master of none me. Wrong side of 50 now and would really like to pass some of the work that needs doing here to someone else, especially where to be honest I don't really know what I am doing. Seems very difficult to find trustworthy, capable tradesmen nowadays - most have retired, having been used and abused by people who generally don't deserve them.


I appreciate your help and also that you held back on rubbishing Anglian.