Economy 10 meter problem with night rate

Optimisticpair

lstar337 wrote: »

Yeah, sounds like RHT to me too. Not standard E10.

Okay, thanks.

lstar337

Optimisticpair wrote: »

Interesting info about legacy 2MPAN versions, and E7 meter with an extra RHT meter thank you.
I've rung my supplier, EON, this morning, times were verified as correct - I'll note the info on SSC/TPR in case it is useful when I ring them tonight to arrange for a meter visit.
Thanks for answering my query well.

What form of heating do you have?

You would probably be better off getting them to change it to standard E7 and finding a competitive tariff. E10 is not properly supported and very uncompetitive on pricing.

Optimisticpair

lstar337 wrote: »

What form of heating do you have?

You would probably be better off getting them to change it to standard E7 and finding a competitive tariff. E10 is not properly supported and very uncompetitive on pricing.

We have Night storage heaters but it's a rented house. I don't know how long we'll be renting here, had to relocate for work, our house is up for sale. I'll see what the options are. Cheers for your input.

Bark01

E10 is supported by most of the big suppliers, but they will only have a single Standard tariff on offer.

However 2 Mpan e10 has a lot less support, possibly only EDF and E.on and EDF only support it in the Eastern region. So you won't have much luck.

SteveE53

Optimisticpair wrote: »

I'm on Economy 10. My times for the meter registering Night rate and Day rate are Day 7:30am to 2:30pm and Night 2:30pm to 7:30am.
My meter however switches to Day rate at 7:30am and doesn't switch over at 2:30pm it stays on Day rate until gone 12:15am at least!

I'm therefore being charged incorrectly. how can I get a refund or financial compensation for the units which I've been overcharged for due to the meter not switching at the correct times? Who is at fault?

Hi, this might not be much help but I have been on E10 for a couple of years with M&S/SSE. I've been trying to switch recently and can't get a quote because of the specialist nature of the E10 tarriff and meter. I don't have any storage heaters or any major off peak use so I'm in the process of having the E10 meter taken out, switching to a standard tarriff and will be looking to switch providers as soon as I can get a better deal. What also isn't of much help, is other quoters using phrases like, "the clue's in the name", which are condescending put downs. Good luck with your problem and I hope your supplier will take responsibility and sort this in a fair way. God knows it's about time some of them did.:T

Former_E.ON_Company_Representative:_Malc

Optimisticpair wrote: »

I'm on Economy 10. My times for the meter registering Night rate and Day rate are Day 7:30am to 2:30pm and Night 2:30pm to 7:30am.
My meter however switches to Day rate at 7:30am and doesn't switch over at 2:30pm it stays on Day rate until gone 12:15am at least!

I'm therefore being charged incorrectly. how can I get a refund or financial compensation for the units which I've been overcharged for due to the meter not switching at the correct times? Who is at fault?

Hi Optimisticpair

Just posted a reply on your other thread about Economy 10 times. It's at the link below.

https://forums.moneysavingexpert.com/discussion/comment/66967883#Comment_66967883

Hope it helps.

Malc