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EE, Orange, T-Mobile

peter999
peter999 Posts: 7,102
Part of the Furniture 1,000 Posts Combo Breaker
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EE, Orange, T-Mobile.

What's the difference thought they had merged or were merging?


I'm with T-Mobile, wanted landline customer service number as getting regular reception problem.

Looked at T-Mobile.co.uk, which redirects to ee.co.uk.

The contact us option on following page shows 3 separate section for EE, Orange, T-Mobile.

http://ee.co.uk/help/get-in-touch


Are they still operating separately under an umbrella name or are they merging ?

Comments

  • simax
    simax Posts: 1,980
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
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    01707 315000 is the number to call them from a landline.

    T-Mobile and Orange merged 4 years ago....
    I spent 25 years in the mobile industry, from 1994 to 2019. Worked for indies as well as the big networks, in their stores also in contact centres. I also hold a degree in telecoms engineering so I like to think I know what I’m talking about 😂
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    edited 7 November 2014 at 5:47PM
    peter999 - All three networks run on the EE combined network, however Orange and T Mobile are separate networks linked by EE which means that if you have your phone set to choose network automatically it will pick an alternative if your T Mobile signal is lost.
    Eg your phone should switch to Orange if the T Mobile signal is lost and vice versa. Check that your phone is set to automatic network selection and that may cure your problem.
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