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Tesco Mobile Early Upgrade Fee

hgotsparkle
hgotsparkle Posts: 1,282 Forumite
Basically, I've had an iPhone 4 since they first came out, and ever since I've just gone onto a sim only contract, keeping the phone. The phone is now basically so slow, its redundant.
I reall fancy a Samsung Galaxy s5 but when I checked with Tesco Mobile, I can't upgrade until June 2015, and the early fee is £120!
I checked this by going on their online chat. If I phoned up, do you think I could get the price down? What could I use? Would loyalty be a good starting point? I've been with them roughly 4 years.
What do I say to them?!?!?

Comments

  • Basically, I've had an iPhone 4 since they first came out, and ever since I've just gone onto a sim only contract, keeping the phone. The phone is now basically so slow, its redundant.
    I reall fancy a Samsung Galaxy s5 but when I checked with Tesco Mobile, I can't upgrade until June 2015, and the early fee is £120!
    I checked this by going on their online chat. If I phoned up, do you think I could get the price down? What could I use? Would loyalty be a good starting point? I've been with them roughly 4 years.
    What do I say to them?!?!?

    Tell them this:

    Basically, I've had an iPhone 4 since they first came out, and ever since I've just gone onto a sim only contract, keeping the phone. The phone is now basically so slow, its redundant.
    I really fancy a Samsung Galaxy s5 but when I checked online chat, I can't upgrade until June 2015, and the early fee is £120!
    Do you think I could get the price down? I've been with you roughly 4 years.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What do I say to them?!?!?
    Nothing.
    You are tied in a sim-only contract with a minimum term. If you wanted to be able to upgrade at any time you should have used a one-month rolling contract that would have been more expensive.

    BTW, a contract isn't necessarily the cheapest way (in terms of the total cost) of getting a new phone.
  • I agree with horsepills

    What's the harm in trying - you are offering to sign up for 24 months and pay more! Try if that is what you are after (or consider buying outright/using a 0% card etc etc).

    On the other hand you could do 'nothing' and listen to what other people tell you you SHOULD do!!!

    I do love this friendly forum
  • Nebulous2
    Nebulous2 Posts: 5,803 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You could buy a new phone and stick your current sim in it. If a S5 is too pricy there are cheaper options, that will still be quite a bit faster than an iphone 4.
  • MarkBargain
    MarkBargain Posts: 1,641 Forumite
    Basically, I've had an iPhone 4 since they first came out, and ever since I've just gone onto a sim only contract, keeping the phone. The phone is now basically so slow, its redundant.

    What a world we live in that a top end phone costing over £500 is considered redundant only four years after its launch. The Men Who Made Us Spend (http://www.bbc.co.uk/programmes/p01zxmrv) would be proud.
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