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When the EU Reg does not apply

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I missed my previous flight and paid a fare not available to the public to board the next one, which was then cancelled after spending ages on the tarmac at Gatwick waiting to depart as the crew had exceeded their hours. I contacted Easyjet and they said that as the ticket related to a special fare the EU regulations don't apply, which appears to have some merit. Can I still claim any compensation?

Comments

  • Caz3121
    Caz3121 Posts: 15,832 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The regulations are linked within Vaubans guide in the FAQs

    Article 3
    3. This Regulation shall not apply to passengers travelling
    free of charge or at a reduced fare not available directly or
    indirectly to the public.
  • richardw
    richardw Posts: 19,459 Forumite
    Part of the Furniture 10,000 Posts
    Would the fare have been available to another member of the public in the same circumstances or was it entirely exclusive to yourself?
    Posts are not advice and must not be relied upon.
  • Such fares are presumably available on a first-come-first-served basis for those who have missed their flights. If there were no seats on the following service then I wouldn't have been able to purchase the ticket.
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