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Baby mattress mouldy within 2 months - right to a refund?

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Comments

  • societys_child
    societys_child Posts: 7,110 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Agreed, but, also tell your customers that what you sell isn't fit for purpose . . . ? ;)
  • Dinah93
    Dinah93 Posts: 11,466 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Bake Off Boss!
    He said they've taken this design off their shelves after testing so I think they've decided an unwashable-but-must-wash-daily design really isn't ideal.
    Debt January 1st 2018 £96,999.81
    Debt September 20th 2022 £2991.68- 96.92% paid off
    Met NIM 23/06/2008
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    Bantex wrote: »
    Repair or replacement then?

    Couldn't a leak be classed as faulty or not fit for purpose?

    Both mine leaked at both ends. Clearly a design flaw. I grew to love them though so didn't bother sending them back :D
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