Parkine Eye celebrate their aniversary at a Burton on trent Hospital

Half_way

Article in a local rag about Queens Hospital Burton - upon Trent Derbyshire:
http://www.burtonmail.co.uk/HOSPITAL-anniversary-Parking-Eye-Queen-s-Hospital/story-23876190-detail/story.html

usual load of crap at the end:

A spokesman for the trust said: "Burton Hospitals is now one of the cheapest NHS Trusts for car parking charges. The automatic number plate recognition system introduced 12 months ago has helped us keep charges down for everyone by reducing the number of non-payers".
"We understand that visiting hospital can be a stressful time and we urge anyone who feels they have received a parking charge notice unfairly to contact Parking Eye and appeal against the decision. Parking Eyeencourages people to appeal if they feel there are mitigating circumstances".

The_Deep

PP's piece

http://parking-prankster.blogspot.co.uk/2014/11/parkingeye-sue-parent-of-seriously-ill.html

must surely be libellous, why does Miss Ledson not act?

esmerobbo

A barrier system would ensure everyone pays and also ensures people do not receive a charge from Parking Lie.

I wonder if the pranksters reported case appealed?

bazster

The_Deep wrote: »

PP's piece

http://parking-prankster.blogspot.co.uk/2014/11/parkingeye-sue-parent-of-seriously-ill.html

must surely be libellous, why does Miss Ledson not act?

Perhaps because the truth cannot be libel?

The_Slithy_Tove

I've said it before, I'll say it again. This parking regime is a most serious malpractice for which the Chief Executive should be fired for allowing. She is as bad as PE (and that's pretty bad) in her unapologetic, arrogant manner (no doubt accompanied by a fat salary and designated parking space). She's an utter disgrace.

trisontana

The_Deep wrote: »

PP's piece

http://parking-prankster.blogspot.co.uk/2014/11/parkingeye-sue-parent-of-seriously-ill.html

must surely be libellous, why does Miss Ledson not act?

Parking Eye tried to put the frighteners on PP a few months ago by sending a couple of threatening letters from a firm of solicitors. In one of them they said that they had even reported him to the police.When he asked for the crime number and at which police station the "crime" was reported, answer came there none. Since those letters nothing has happened. So it was all empty threats.

nobbysn*ts

esmerobbo wrote: »

A barrier system would ensure everyone pays and also ensures people do not receive a charge from Parking Lie.

I wonder if the pranksters reported case appealed?

A lot of the parking there is simply bays off the roads, (probably doubled the parking by doing that), instead of a large central car park.
How would you barrier that sort of parking?

esmerobbo

nobbysn*ts wrote: »

A lot of the parking there is simply bays off the roads, (probably doubled the parking by doing that), instead of a large central car park.
How would you barrier that sort of parking?

The article shows what looks like two car parks, if there are bays on the road side that would be a problem.

How do the cameras pick any overstay or non payment, is it simply monitoring on and off site?

nobbysn*ts

esmerobbo wrote: »

The article shows what looks like two car parks, if there are bays on the road side that would be a problem.

How do the cameras pick any overstay or non payment, is it simply monitoring on and off site?

I take someone there quite a lot. It's a combination of cameras, and bluff. It's a big site, but a lot of the facilities are in smaller, satellite buildings, and they have created a lot of small parking bays for the departments. There is a main car park, which could be barrier controlled, but not many of the other spaces could be. I guess most people simply pay the fee required.

The major fault is having to work out how much you owe, as it doesn't tell you, and you pay when you leave.
There were some who didn't remember when they arrived, but the hospital security simply took the registration if you told them, passed it on, and that was it. The same applied to any weekly or monthly pass. It's just passed onto PE, and that's it.

Does it work for the customer?
In so much as no-one has to drive around the car parks looking for spaces anymore, yes.

The other complaints have mainly been addressed, but the system still has the failing that the customer must remember the correct time, or complain via the hospital.

Do we see many complaints on here anymore?
I remember seeing a flurry at the start up.

nigelbb

Isn't the simplest & fairest system not to charge for parking at all? Judging from the photo heading the story in the Burton Mail it looks like an out of town hospital site so nobody is going to park there unless they need to use the hospital.

nobbysn*ts

nigelbb wrote: »

Isn't the simplest & fairest system not to charge for parking at all? Judging from the photo heading the story in the Burton Mail it looks like an out of town hospital site so nobody is going to park there unless they need to use the hospital.

Probably not.
It's in a very tightly parked terraced area, with on street parking restrictions already due to the multiple cars per house now. Close enough to the station, local businesses, and with limited staff parking.
Before PE, it was difficult enough to get a space, even with a barrier on the main car park, and the roads had cars littered over the double yellow lines, and the expanses of grass.
I've actually had to phone departments to tell them we'd be late, from the car park itself, as I've waited for spaces.

Like it or not, the thought of CCTV, ANPR, a few tickets from the security in PE's name, seems to instil a fear of simply abandoning the car that the hospital security never could.
The other problem is without it being seen to be 'policed', all the bays, in all the satellite areas would simply fill up, if you didn't need to pay there. So all the able bodied patients would then walk the few minutes back to the main outpatients. The less able couldn't park there, and would be forced into the barriered main car park, and face the walk instead.

If you could change the system, actually get a price when you paid, rather than guessing, or even better, make it free overall, but actually manage to retain some control over who parked there, particularly in none barriered areas, you'd be hailed as a god.

If you suggested simply removing any control, and making it free to all, for as long as you want, you'd probably get lynched by the patients that wouldn't be able to find any free spaces again.