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Sky Talk package upgraded - Does a new "12 month minimum term" apply?
dumpallhere
Posts: 272 Forumite
Hi,
I have been a Sky customer since October 2013 (Sky Entertainment, Sky Broadband Unlimited, Sky Talk Anytime UK, Line rental) but upgraded Sky Talk service to "Sky Talk Anytime International" about a month ago.
What I am unsure about and need to know is if I am now bound by a "new" 12 month minimum term/contract because of this change/upgrade?
Found the following in the Sky tariff guide:- "Sky Talk: 12 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Talk Line Rental".
Since I have been a Sky Line rental customer since October 2013, I believe the minimum term (12 months) is now over and upgrading / downgrading to a specific "Sky Talk package" should not bind me to a new "minimum 12 month term".
Am I right?
regards
I have been a Sky customer since October 2013 (Sky Entertainment, Sky Broadband Unlimited, Sky Talk Anytime UK, Line rental) but upgraded Sky Talk service to "Sky Talk Anytime International" about a month ago.
What I am unsure about and need to know is if I am now bound by a "new" 12 month minimum term/contract because of this change/upgrade?
Found the following in the Sky tariff guide:- "Sky Talk: 12 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Talk Line Rental".
Since I have been a Sky Line rental customer since October 2013, I believe the minimum term (12 months) is now over and upgrading / downgrading to a specific "Sky Talk package" should not bind me to a new "minimum 12 month term".
Am I right?
regards
0
Comments
-
I think it refers to line rental, but it will cost you nothing to ring and ask them.0
-
Just got off Live Chat with a Sky representative who has confirmed that there is no new minimum term applicable in such case(s).0
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