Virgin Media unable to advise cost of calling 07022 From landline

buglawton

This is a Patientline/Hospedia type number. I know it will be cripplingly expensive so wanted to check in advance the cost via Virgin Media landline. This prefix is not listed in VM's otherwise exhaustive landline rates table. So I called VM to ask and could also get no answer apart from a vague price range from 15p to 90p and an equally variable connection charge.

Any ideas?

studentsaver_88

I don't know the price, however does the patient have a tv package this usually include free landline calls.

afzaal1988

on another forum someone mentioned its about 50p per min and when you call you get recorded message for first 50seconds before the phone even rings on other side.

buglawton

Yes you get billed for 2 mins plus a fat connection charge before you even get through. I've seen extortionate prices for calling these from a mobile.
It's a self defeating business model as the cost and sneakiness means no one calls in. To get TV you have to pay an extremely high rate. Again not many use it.

MoneyMate

Taken from Virginmedia site

Talk Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers (not other numbers such as those beginning 084 and 070) starting within the weekend (all day Saturday and Sunday) periods. Re-dial before 60 minutes to avoid call charges. Full details of call charges/connection fees at virginmedia.com/callcosts.
Talk Evenings & Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers (not other numbers such as those beginning 084 and 070) starting within the evening (7pm to 7am) and weekend (all day Saturday and Sunday) periods. Re-dial before 60 minutes to avoid call charges. Full details of call charges/connection fees at virginmedia.com/callcosts.
Talk Unlimited: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers (not other numbers such as those beginning 084 and 070). Re-dial before 60 minutes to avoid call charges. Full details of call charges/connection fees at virginmedia.com/callcosts.
Talk Unlimited Extra: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), 0845 and 0870 numbers (not other numbers such as those beginning 0844, 0871 and 070) and UK mobiles. Re-dial before 60 minutes to avoid call charges. Calls over 60 minutes will, however, be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute. Discounted and inclusive mobile calls are to all UK mobiles. This doesn’t include other services beginning with 07, such as Personal Numbering, Mobile WiFi or Paging services etc. Full details of call charges/connection fees at virginmedia.com/callcosts.

Ypaymore

Put in the next part of the number here

http://www.telecom-tariffs.co.uk/codelook.htm to find the charge band

Then go to http://store.virginmedia.com/content/dam/eSales/Downloads/Nov_14%20Residential%20Cable%20V1.pdf and scroll down to find the cost from VM.

EG: 07022 224 would be PN 2 and charged as follows.

Connection fee 17.5 and 51.07 a minute at all times.

buglawton

Thanks Ypaymore using your advice - first a website external to Virgin's and then Virgin's lookup, it's there. Better info that the Virgin Media call center could offer. Price turns out to be the same as BT's which I did once see.

[Deleted User]

studentsaver_88 wrote: »

does the patient have a tv package this usually include free landline calls.

Not free for "non-geographical" numbers, which 07022 definitely is.

oldharryrocks

Moneyineptitude wrote: »

Not free for "non-geographical" numbers, which 07022 definitely is.

The poster is clearly saying the patient may be able to make free landline calls, and not suggesting service is used to call a 07022 number .

In my local hospital they offer inclusive calls to 01/02/03 numbers whether you take a TV package or not. The 070 number is presented and they hope that people will call it back so they can earn more money from service.

buglawton

Hmm I must try an outgoing landline call on that system in case I misunderstood that a viewing card is essential to get free outgoing calls.

buglawton

Postscript: The bill came through as: 7:05 mins £3.55 so exactly as Ypaymore predicted.