We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

New Shoes - Brantanos Shop

Options
I was in the Brantano shoe shop today in Avonmeads, Bristol. A Lady was buying a new pair of boots, but noticed a scuff on one of them. She asked for a discount of which 10% was offered.

This was on the understanding that she could not bring them back for any reason? So I checked with the sale of goods act, which says the customer cant bring them back due to the fault as disclosed to the customer, BUT the customer has every right to return them should she find another undisclosed fault.

Has anybody else had a similar experience?

Tim.

Comments

  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    tburchell wrote: »
    Has anybody else had a similar experience?
    You clearly know this part of your consumer rights.

    Why are you asking this question... for some survey, or something?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.