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Thomson Airways
lisam28
Posts: 2 Newbie
Hi, whilst travelling back from Turkey in August we had a 3 hr 36 mins delay in coming back due to a technical error with one of the plane's engines.
I wrote to Thomsons using the template letter from this website and have finally received a response them.
Their reply is 3 pages long setting out various court cases and basically stating that we have no claim as it wasn't their fault that there was a problem with the engine!
I would like to know where we go next with this as to who I should write to etc.
Many thanks for reading.
Regards
Lisa
I wrote to Thomsons using the template letter from this website and have finally received a response them.
Their reply is 3 pages long setting out various court cases and basically stating that we have no claim as it wasn't their fault that there was a problem with the engine!
I would like to know where we go next with this as to who I should write to etc.
Many thanks for reading.
Regards
Lisa
0
Comments
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I give up.....:wall::wall::wall::wall:If you're new. read The FAQ and Vauban's Guide
The alleged Ringleader.........0 -
Look (and post) in the Thomson Thread, you will find all the information you need.0
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