New home - boiler packed up

AndyT678

psyman17 wrote: »

Thanks to everyone who has replied. I've spoken to the NHBC who is trying to help on my behalf.
The boiler itself has an E119 error which means water pressure is low. But the pressure gauge on the boiler shows it to be normal.

Read the manual or google the code and boiler name. It'll be a simple, 2 minute job to fix it. Something like this.

https://www.youtube.com/watch?v=VtRBkpJk_iI

G_M

check the terms of the manufacturer's warranty.

It will either require servicing annually, and be invalid, or it will require servicing every 18/24 months etc and be valid....

pinkshoes

I had a boiler problem in a new build, and also hadn't had it serviced.

I phoned the manufacturer and they fixed it for free if I paid for a service at the same time which wasn't expensive.

I would just google the fault code first to check it's not something simple.

enthusiasticsaver

Regardless of the fact that the boiler is practically new you should be getting it serviced annually anyway. I wouldn't bother with the manufacturer,builder, Nhbc or anyone like that. Call a corgi registered gas engineer or as someone else suggested British Gas.

Newly_retired

Agree. Just arrange for a service, and they will sort out the pressure error.
It's not major.

googler

psyman17 wrote: »

Thanks to everyone who has replied. I've spoken to the NHBC who is trying to help on my behalf.
The boiler itself has an E119 error which means water pressure is low. But the pressure gauge on the boiler shows it to be normal.

Which water pressure? The pressure in the radiator circuit, or the incoming mains pressure?

Hoof_Hearted

enthusiasticsaver wrote: »

Call a Gas Safe registered gas engineer or as someone else suggested British Gas.

Corgi no longer exists.

If the boiler is two years old there probably isn't much wrong with it. Have you checked that there is enough pressure in the system? As above, get it serviced and the fault will be picked up.