Hod do I find out my balance on an O2 phone?

TraceyB_2

Can anyone tell me the way to find out my allowance balance with an O2 Contract phone?

I know with Nokia its 150 but cant work it out on an O2 one.

Someone suggested 4444 but I think this might only be for PAYG.

Thanks

scottishlass

Balance on a contract phone? What network was the Nokia on?

TraceyB_2

nokia is on t mobile.

Maybe balance isnt the best word - I get free minutes and texts and want to know whats left!

scottishlass

Oh right as far as I know their isnt a number for O2 unless its an online contract and you can log in to the website.

But I may be proved wrong...

scottishlass

There is a discussion about it here http://forums.moneysavingexpert.com/showthread.html?t=243517

bobsie1

im on o2 payg and to get my balances i send a text free with the word BALANCE and send it to 20202, not sure about contract phones tho

patwa_2

One of the things I hated about O2, not being able to just dial a number and be told the number of mins remaining like you can on Orange. whenever I call CS they do tell me the remaining mins/texts/balance but their attitude always leaves me feeling like I've wasted their time.

The online thing doesn't work and hasn't worked for me since last September when i first tried it. I even tried it the day before I requested my PAC to no avail.

In January I asked about the online problems and was told by the head of the Web Development Team that they had received orders from higher up to stop putting effort into fixing the site. Great!

So just call 100 free from your phone and ask CS for now.

H.

TraceyB_2

Thanks - have used the freephone number in the link and they have text it through to me.

Have also sent a text the number bobsie 1 gave and heard nowt yet so maybe it is only PAYG customers.

Thanks for the 100 number too Patwa