Energy bill 18month after closure

jblakes

Good Morning ladies / Gents

26months ago ish we changed supplier. We then moved into a new house about 18months ago. When we came to close our account some problems occured. A despute opened between the two company's including ourself as a hugh bill turned up. Anyways we paid our final bill on both the suppliers. All done we thought.

Anyways last week i received a bill from a debt collection agency on behalf of the first supplier stating we owe them money. I have contacted them direct and they are insitting the details are correct. I have contacted the second supplier who have said the first company changed the reading and they agreed on it. There has been emails and calls flying backwards and forwards between us and the first company. As its been over 18month ago and moved house since we have no records of the final bill or the out come even though it was settled. They have said they have tried to contact us about 8 times by phone in the past 18months all during the day with withheld number and no msg left. they even sent letters (to the old address even though they new we moved as we gave them the new address). Does anyone know if there is anything we can do? the money is not the issue the issue is this was all sorted.

thanks in advance

James