Replace a sky router

patman99

Sky use a non-standard MTU rate, so you need this along with your username and password or your non-Sky replacement won't work.

NiftyDigits

patman99 wrote: »

Sky use a non-standard MTU rate, so you need this along with your username and password or your non-Sky replacement won't work.

My O2 router still works.

wba31

Thank you for all your suggestions and help.

Popped round last night as i remembered i had an old router in the house that i was certain i hadnt thrown away. I had thrown it away but found the box and the plug for it. All looked very similar to the sky plug so plugged it into the router and we have lights!

Have left it for my parents to plug it all back in but may have saved them a few £££

wealdroam

wba31 wrote: »

Chino wrote: »

Have you checked that the fuse in the plug of the mains lead hasn't blown (which might have happened if the mains socket was left switched on when the power was restored)?

They have looked at that and it's a moulded plug so no way in

I have never seen a moulded plug that doesn't allow one to change the fuse if necessary.

duchy

NiftyDigits wrote: »

Any old Modem/Router will do. There is nothing special about the SKY Router. SKY Technical team will give you the details needed to enter within your new Router in order to get you up and running.

No they won't but it's easily found on google
Sky don't support third party routers
That said free replacements aren't hard to come by with Sky

duchy

NiftyDigits wrote: »

My O2 router still works.

It will- the software for them to work was downloaded to them when all o2 customers migrated to Sky.
When it dies you'll get given a Sky hub however

NiftyDigits

duchy wrote: »

It will- the software for them to work was downloaded to them when all o2 customers migrated to Sky.
When it dies you'll get given a Sky hub however

I already have one.

prowla

Unless it has changed, Sky don't support 3rd party routers, and indeed tie your connection to the particular one they've supplied you.
You may be able to obtain a used one and get them to enable it on your line.
Depending upon your location in the country, you might be able to get one from someone who has left Sky (eg. I've got one on my desk, having moved to EE).

misterbarlow

you should ring your DNO first (electric distribution company) and claim for the damaged equipment caused by the fault..

I changed my sky router this week as it kept cutting off.. but as it was working I was able to rip the username and pword out of it.. the TDLINK one i bought just asked for my ISP on setup then i entered the username and pword and it was up and running in minutes...

prowla

misterbarlow wrote: »

you should ring your DNO first (electric distribution company) and claim for the damaged equipment caused by the fault..

I changed my sky router this week as it kept cutting off.. but as it was working I was able to rip the username and pword out of it.. the TDLINK one i bought just asked for my ISP on setup then i entered the username and pword and it was up and running in minutes...

However, you are breaking the terms of your Sky contract in using a 3rd party router.