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MSE News: Sky customers to be hit with line rental price hikes

13

Comments

  • 20 odd replies, is that it?
  • 20 odd replies, is that it?



    I think that's a question to ask sky directly. I would think that free meant free........


    Or check online. I just checked mine and it shows the increase in the line rental on my bill which goes out normally in the first week of the month. The price rise now shows on my November bill.
  • 20 odd replies, is that it?
    Not everyone has telephone from Sky. They are still primarily a TV provider.
  • teddysmum
    teddysmum Posts: 9,529 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    BE Broadband to SKY switcher here.


    As I don't pay for the line rental, will they now bill me £1 a month extra for the increase or am I protected in my 12 month FREE line rental offer which began in June this year? So, they will take £16pm now?
    I read your post, yesterday, so asked the question when I renewed my contract (also free line rental) and was told that there will be no extra to pay, as with prepaid.


    I had free tv, until recently and received a letter saying my package was increasing by £1 from September, but no extra was charged.


    I cancelled 1571, anyway, as the message kicks in too soon and the timescale cannot be altered.
  • Thanks everyone, just a bit impatient me !

    :p
  • cifpower
    cifpower Posts: 6,502 Forumite
    Hmmm. Plusnet through Quidco offering £175 cashback plus I get BT Sport for free. I currently have a year free broadband and 6 months free line rental with Sky. Should I cancel and switch?
  • zaax
    zaax Posts: 1,914 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    £15 is a total rip off as the TOC's only pay £8 wholesale from BT. I wish I had a 7% pay rise each year.
    Do you want your money back, and a bit more, search for 'money claim online' - They don't like it up 'em Captain Mainwaring
  • teddysmum
    teddysmum Posts: 9,529 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    zaax wrote: »
    £15 is a total rip off as the TOC's only pay £8 wholesale from BT. I wish I had a 7% pay rise each year.
    BT themselves charge much more.


    The OP's £15 is for broadband and calls, as their line rental is free. I have the same offer.
  • adpod
    adpod Posts: 242 Forumite
    I re-contracted with Sky 2 months ago, didnt want to pay the price increase as we agreed a price for 12 months so I expect to pay that price.

    I telephoned them and spoke to retentions and said I'm not paying it and they offered me £5 off my bill for the next 12 months and a price freeze on everything for 12 months.

    You dont ask you do get :)
  • MissyKay
    MissyKay Posts: 101 Forumite
    I just got the pathetic email from Sky I wonder whether they actually sent out letters informing customer of the price increases lucky read the email thought it was some junk initially.

    I need to move my telephone, broadband and tv to some other companies had Tv with them for long time can anyone advise me how to do this ? is there any specific companies with good deals right now ? am cluess so would appreciate any kind of help with this.

    Thanks
    Kay
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