itunes reinstall help.

jhe

earlier this year itunes on my computer seemed to be playing up.
unfortunately I had the bright idea to uninstall intending to reinstall.
I followed the advice online the order to uninstall components etc, but I obviously have done something wrong as I no longer have access to itunes no matter what I have tried.
after installing I get the succesful installation message but when it tries to open itunes i get the message 'itunes not installed correctly, please reinstall. error 7 ( windows error 127)
I dont have any paid for music or games that I need itunes for but I am thinking of updating my iphone shortly so now need to install itunes to register a new one.
can anyone help/advise please. In simple terms I could understand as a non computer savvy person

NiftyDigits

Look here..

jhe

thank you, will plough through it and hopefully you have helped solve for me,

jhe

thanks for the link .
I have followed step by step instruction
when i now click on programme files-common files I see an apple folder when i open it I get internet services.
APLZOD.resources
Shellstream resources
APLZOD6432.dll
AppleoutlookDAVconfig64.exe
Apple photostream
icloud
shellstream64.dll
are these okay to leave alone

NiftyDigits

jhe wrote: »

thanks for the link .
I have followed step by step instruction
when i now click on programme files-common files I see an apple folder when i open it I get internet services.
APLZOD.resources
Shellstream resources
APLZOD6432.dll
AppleoutlookDAVconfig64.exe
Apple photostream
icloud
shellstream64.dll
are these okay to leave alone

Why do you click on that?

If you aren't using any of those services, uninstall the programs involved.

jhe

I followed the link to a tee I am just double checking there are no more hidden files or folders.I am just searching everywhere looking for apple . bonjour itunes. they seemed to be everywhere lol.
will try to reinstall itunes tomorrow just hoping everything has been deleted.
I havnt a clue what the files are I asked about apart from photostream
thanks very much for your help it was much appreciated . i would never have managed to delete without the link u posted

NiftyDigits

APLZOD is related to the Apple Outlook Plugin

This might help

Personally I refuse to have iTunes on my PC.

jhe

thanks again
i printed off the above when i followed your link.
can I ask why you refuse to have itunes?
I personally only need it it to register phones or to help with updates

NiftyDigits

I don't have any Apple products and I don't need all of that intrusive software on my computer.

jhe

so iI tried to reinstall.
message i got was
UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\55120087520f0704583BC74035657110. Verify that you have sufficient access to that key.or contact your support personnel.
later message says- Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.
can anyone explain please what it all means?
I am the administrator on my laptop

NiftyDigits

jhe wrote: »

so iI tried to reinstall.
message i got was
UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\55120087520f0704583BC74035657110. Verify that you have sufficient access to that key.or contact your support personnel.
later message says- Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.
can anyone explain please what it all means?
I am the administrator on my laptop

Did you right click on the installer and choose 'Run As Administrator'?

If you didn't, do so.

If you did, look here