Salvation for aldi parking charges

bchase

Just wanted to let people know that there is a way out of Aldi parking charge notices. We got a PCN from Parking Eye after my wife shopped in the store. However she must have entered her details wrong (or forgotten to) on their registration number system.

I spoke to Aldi customer services who say they will cancel tickets if you have one of:

RECEIPT THAT YOU SHOPPED IN THE STORE
BANK STATEMENT SHOWING YOU SHOPPED IN THE STORE.

Aldi have a direct parking department and suggested ignoring Parking Eye communication and dealing with them directly (obviously keeping in mind timescales on the PCN).

Coupon-mad

bchase wrote: »

Just wanted to let people know that there is a way out of Aldi parking charge notices. We got a PCN from Parking Eye after my wife shopped in the store. However she must have entered her details wrong (or forgotten to) on their registration number system.

I spoke to Aldi customer services who say they will cancel tickets if you have one of:

RECEIPT THAT YOU SHOPPED IN THE STORE
BANK STATEMENT SHOWING YOU SHOPPED IN THE STORE.

Aldi have a direct parking department and suggested ignoring Parking Eye communication and dealing with them directly (obviously keeping in mind timescales on the PCN).

Thanks - yes we know you are right. PE do at least cancel when people have shown a receipt of over £30.

But:

- who tells people they can show a receipt to get it cancelled (no-one, it's a PE secret)
- loads of people must think it is a fine and just pay
- what makes a Supermarket think a bullying pariah like PE should be anywhere near their customers?

Getting these cancelled is NOT good customer service - sending fake fines to customers simply is not on in the first place.

Hot_Bring

And of course what happens at Aldi car parks which have planning permission for people to use them to shop somewhere other than Aldi - i.e. the driver won't have an Aldi receipt ?