Ran for a marathon, didn't reach fundraising target

maskerade

I did, didn't work, just led to more emails and letters to him as they try to bypass me which is why I came on here to see if anyone had any advice.

PlutoinCapricorn

When you say 'they', is it just one particular person or are several people involved in putting the pressure on?

maskerade

It's from "the fundraising team" but how many people that is I don't know

PlutoinCapricorn

"Make your complaint to the Chief Exec or another senior manager in the Charity. "

The Chairman of Trustees might be worth approaching too.

Fundraising team could mean anything.

PlutoinCapricorn

"If you've got a complaint about the fundraising activities of a charity or other fundraising organisation, you may be able to complain to the Fundraising Standards Board (FRSB).

To find out whether a charity is an FRSB member and how to go about making a complaint, go to the FSRB public website at www.givewithconfidence.org.uk"


http://www.adviceguide.org.uk/england/law_e/law_society_e/law_charities_e/complaints_about_charities.htm

Mistral001

I cannot understand why the charity has this contract. You run the marathon, and give the money that you raise to the charity. I have never heard of a charity refusing money, which what seems to be happening here.

Mattygroves2

Most charities will require a minimum level of fund raising for major events. They will have a limited number of places for a high profile marathon and need to make sure each one works for them. The same applies to things like walking the great wall and climbing mountains.

If they just accepted whatever people raised then they would be open to people using one of their entries as a way of getting a run and then offering £10. For the charity that is a waste of a good fundraising opportunity and may limit the number of places they are allocated in future years. For this reason minimum fundraising sums are standard practice and I'd expect a large charity to have watertight contracts to enable them to enforce them.

I appreciate that in this case the OP doesn't appear to be doing that and I'm surprised they are being hassled if the difference is only £50 and the circumstances have been explained properly.

In terms of complaining then the chain of command is the fundraising manager, the head of fundraising (if there is one), chief executive, chair of trustees and then the charity commission. The Fundraising Standards Board also sounds like a good bet.