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Annoyed with 02!
dickibobboy
Posts: 1,060 Forumite
in Mobiles
Well i took my phone in (SE - W850i 3months old, o2 contract) for a fauly speaker, They said they would repair the fault and ring us when it comes back to the store for collection
2week today, I went in on wednesday and they didnt have any news and would call when its in, Went in today and it was there, no phone call, nothing
Anyway, i got home and popped my simcard in and tested the phone, Same problem, crackly speaker, tested against someone with the same phone and theirs is clear and sounds fine.
Also in the box was a piece of papter saying the fault has been detected and repaird and firmware also updated to the latest approved.
I am going to go and complain, but i need my phone for a holiday a week tomorrow and i cant have them having it for 2week when i need it!



2week today, I went in on wednesday and they didnt have any news and would call when its in, Went in today and it was there, no phone call, nothing
Anyway, i got home and popped my simcard in and tested the phone, Same problem, crackly speaker, tested against someone with the same phone and theirs is clear and sounds fine.
Also in the box was a piece of papter saying the fault has been detected and repaird and firmware also updated to the latest approved.
I am going to go and complain, but i need my phone for a holiday a week tomorrow and i cant have them having it for 2week when i need it!



Things that are free in life are great, well most of the time :beer:
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